Heritage Subaru Owings Mills

Our car buying experience was great. Alex listened to us and did an outstanding job of getting us exactly what we wanted. During the buying process he was friendly, professional, knowledgeable and straightf and did an outstanding job of getting us exactly what we wanted. During the buying process he was friendly, professional, knowledgeable and straightforward. Heritage is fortunate to have Alex on their team and we would definitely come back to him for our future car buying needs. More

This was the best car buying experience I've ever had! I was treated kindly by everyone, and there was never pressure to buy. Jaina was my sales rep. She was kind, knowledgeable, and answered my questions. was treated kindly by everyone, and there was never pressure to buy. Jaina was my sales rep. She was kind, knowledgeable, and answered my questions. There have been many times I've experienced the sales rep rushing to present me with the cost, and that feels like I'm being pressured. This was not the case with Jaina and this dealership. I was allowed time and privacy to talk to my family about my decision. Jaina answered all my questions about fees, etc... before she even asked me if I were interested in the cost breakdown. I really appreciated this, and it made me feel more valued as a customer. Thank you for a pressure-free, enjoyable car buying experience! More

I purchased my fifth Subaru Outback from Heritage Subaru of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, of Owings Mills for the first time. I have never had a more pleasant experience purchasing a car. From my initial phone contact with Mr. Shawn Davie, handed off to Harriss Rashid to complete the sale and to Jake Cardwell in finance, it was a quick, efficient, and streamlined process. I was in and out of the dealership in under two hours. Best experience ever. For my next purchase, if it is a Subaru again, this will be the standard to beat. Thanks for an enjoyable experience. More

The showroom was clean and presentable. There was clearly a vast selection of vehicles to choose from. I would shop for my next vehicle here. a vast selection of vehicles to choose from. I would shop for my next vehicle here. More

Jaina made this the most pleasant experience possible. We had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend worki had a 2.5hr drive to see a vehicle and she made a quick video beforehand to make sure the vehicle is what we were expecting. I highly recommend working with her and Heritage for your next vehicle. Thanks Jaina!!! More

Aareion was great to work with. Her sales style was both knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. knowledgeable without too much pressure. I felt very comfortable to ask questions and find the right car for me. More

AAREION was very easy to work with and was very knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. knowledgeable about the car we were looking at. She was prepared with the paperwork when we arrived and made the process easy. More

Superior customer service; very fast service for a car purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was ver purchasing process; great deal; same day, short notice availability even with limited staff; would purchase from this dealership again; Aaron was very personable and attentive. David was the epitome of what customer service should be everywhere. No matter who I was working with, everyone welcomed me and offered me a beverage and assistance, if I needed it. More

Aaron and Jake were amazing! They helped us juggle out infant and buying our new family vehicle. From test driving to walking out the door, all around amazing! infant and buying our new family vehicle. From test driving to walking out the door, all around amazing! More

Very informative and pleasant to work with. Would be more than happy to buy more vehicles from him in the future! I would highly recommend! more than happy to buy more vehicles from him in the future! I would highly recommend! More