Heritage Subaru Owings Mills

This was easily my most enjoyable and accommodating experience in purchasing a car. My representative Aaron Ringgold was a consummate professional and made it his goal to have me leave the lot with the experience in purchasing a car. My representative Aaron Ringgold was a consummate professional and made it his goal to have me leave the lot with the best vehicle that met all of my needs and a few want's I didn't even know that I had. I'm certainly a lifelong customer now. More

Great service in and out in no time. Aaron did a great job to work with my busy schedule to both answer my questions and save me time by pulling extra work to get me out on a busy night at a good time. Al job to work with my busy schedule to both answer my questions and save me time by pulling extra work to get me out on a busy night at a good time. Aleksey was a pleasure to work with on the closing docs. He was thorough and took time to answer questions in regards to the loan and repayment process. Great dealership and a pleasure to work with. More

I got my Subaru Legacy 2021 from Heritage Subaru last I got my Subaru Legacy 2021 from Heritage Subaru last week. The service was awesome. Alex Laderer is very friendly, honest and knowledgeable. He di I got my Subaru Legacy 2021 from Heritage Subaru last week. The service was awesome. Alex Laderer is very friendly, honest and knowledgeable. He did not pressure us into purchasing the vehicle. His customer service was outstanding. He was super helpful with the whole process. I would definitely come back and I highly recommend this place. Thank you again Alex for all your help. More

Good experience with our purchase here. I have purchased many vehicles in the past and this is only the second time I can truly say I had a wonderful experience. Alex was especially nice to work with and th many vehicles in the past and this is only the second time I can truly say I had a wonderful experience. Alex was especially nice to work with and the reason behind this experience. He worked out exactly the deal we wanted on the specific vehicle and package we were looking for. Couldn't be happier. We drove an hour (from out of state) to work with him. More

Alex is the perfect sales person. Knowledgeable, friendly and willing to do everything possible so you get what you want. Seek him out and your buying experience will be painless! and willing to do everything possible so you get what you want. Seek him out and your buying experience will be painless! More

Excellent service. Best subaru dealership within two hours of carroll county. Will definitely shop there again for future cars. Professional, informative, kind, and willing to go above and beyond to get hours of carroll county. Will definitely shop there again for future cars. Professional, informative, kind, and willing to go above and beyond to get you the price and car you really want. More

Alex is the best salesperson at Heritage Subaru. I have bought my last 2 cars from him. He is incredibly knowledgeable, efficient, and friendly. My most recent purchase was completed in an hour which is un bought my last 2 cars from him. He is incredibly knowledgeable, efficient, and friendly. My most recent purchase was completed in an hour which is unheard of at most dealerships. I will definitely ask for him when it is time for my next car. More

It was a very stress free and pleasant process. Alex was friendly and professional. He really did a great job meeting my expectations. I would definitely buy another Subaru here friendly and professional. He really did a great job meeting my expectations. I would definitely buy another Subaru here More

Alex helped me purchase my 2018 Subaru Forester two years ago so when it was totaled in January, I knew he would be the right one to help me get my new one. He knows the inventory- he listened to my laundry ago so when it was totaled in January, I knew he would be the right one to help me get my new one. He knows the inventory- he listened to my laundry list of requirements and wants in my new vehicle-and was able to find me the perfect fit. I am a repeat customer because he makes the process easy and comfortable and he knows what he is doing. Thanks Alex for working with me to get my new Forester when I wasn't expecting it! More

NOT TRUSTWORTHY!Took my car in for an oil service and NOT TRUSTWORTHY! Took my car in for an oil service and asked them to look at one of my tires that had a slow leak in it. They looked at the tire a NOT TRUSTWORTHY! Took my car in for an oil service and asked them to look at one of my tires that had a slow leak in it. They looked at the tire and told me that the tire had "slit" in it and could not be repaired. They also informed me that because I had an all wheel drive vehicle that all 4 tires would need to be replaced...the quote for all this...$980. Keep in mind that these tires are 30 months old, driven 30K miles and are at half their expected life and tread wear! Given that I'm not a schmuck...I declined to have the tires replaced and instead drove my car to a reputable local tire shop down the street from my house....$30 later I had my tire fixed and the nail that was causing the slow leak removed. DO NOT TRUST THIS SERVICE CENTER! It's sad when you cannot trust the manufacturer approved service centers because they are morally bankrupt and driven to upsell you on replacement parts you do NOT need. In this instance I saved myself $950! Unfortunately, there will be others that are not so lucky and will be swindled by these people to spend hundreds or thousands of dollars that they do not need to spend! More