Heritage Toyota Catonsville

Excellent service and experience Great service it with you for years very satisfied you take good care of my truck and car . I wouldn’t take my car and truck no other place . You t Great service it with you for years very satisfied you take good care of my truck and car . I wouldn’t take my car and truck no other place . You taking care of your customers as me very well More

Outstanding Alex is always pleasant and knowledgeable. I sincerely appreciate her every time I come in. She is absolutely wonderful and needs a raise!!! 😊 Her cu Alex is always pleasant and knowledgeable. I sincerely appreciate her every time I come in. She is absolutely wonderful and needs a raise!!! 😊 Her customer service is impeccable and I hope you all value her as much as I do! More

4runner painless experience! Jennie was very patient with me throughout the process. At no point did I feel pressured to do anything which made me more comfor painless experience! Jennie was very patient with me throughout the process. At no point did I feel pressured to do anything which made me more comfortable. More

Great Customer Service My parents bought their cars from David Day when I was just a couple months old and now i’m receiving my very own car from David Day as well.😂 - Aria My parents bought their cars from David Day when I was just a couple months old and now i’m receiving my very own car from David Day as well.😂 - Arianna P. More

Excellent Service Mr. Masiulis was very friendly and knowledgeable. He was exceptional. He make sure I was satisfy before leaving. He gave me detailed explanation on my Mr. Masiulis was very friendly and knowledgeable. He was exceptional. He make sure I was satisfy before leaving. He gave me detailed explanation on my vehicle. More

Excellent Service Service rep was very courteous and helpful. Crystal kept me informed on every stage of the service with a friendly smile. She is a true asset to the d Service rep was very courteous and helpful. Crystal kept me informed on every stage of the service with a friendly smile. She is a true asset to the dealership More

Our Sixth Toyota While living in MD we bought, leased, and had our cars serviced at Heritage Toyota. In all, it was five cars while living in MD and after moving to FL While living in MD we bought, leased, and had our cars serviced at Heritage Toyota. In all, it was five cars while living in MD and after moving to FL I still drove back to MD to work with David and lease our sixth. All the required information to get the process going was done via phone, email, and text. When I got to the dealership all I had to do was sign the paperwork and I was in the car headed back to FL. I even just contacted him for help with purchasing my 2014 Trail Teams FJ. Again, David got the process started with the Heritage finance guys and it was a pain-free process. I can't say enough good things about my experiences working with David over the last 15 years but I guarantee when it's time for the next car he will be who I'm contacting again. More

Service I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom she referred to as her roommate were very courteous, professional & knowledgeable. In addition, I had the grand opportunity to greet my favorite salesman Calvin Parnell, Sr. !!! More

I needed scheduled service on my new Rav4. The staff was friendly and helpful. Once I told them thus was new to me, they walked me through what to do. It was done before they predicted. All aro The staff was friendly and helpful. Once I told them thus was new to me, they walked me through what to do. It was done before they predicted. All around great experience More

Renewed my faith in car dealership I was in the market for a vehicle and saw what I wanted advertised on carguru by Heritage Toyota. I contacted the dealership and spoke with Scott Kirb I was in the market for a vehicle and saw what I wanted advertised on carguru by Heritage Toyota. I contacted the dealership and spoke with Scott Kirby. I let it be known of my interest and that I was in the Hampton Roads area of Virginia. After our conversation I made the 4 hour drive the next morning to see the vehicle since the internet price was very enticing. I was impressed with the vehicle, cleanliness of the business and the service. Scott was a pleasure to work with. Cory Snyder from finance was professional as well. Both gentlembare assets to the company. I would certainly deal with the two of them again should I be in market in the future. More