Heritage Toyota Catonsville

Pat Nash is one of the best salesman I would recommend heritage Toyota Catonsville to anyone and I will especially recommend Pat Nash for his awesome and great service he provided when I I would recommend heritage Toyota Catonsville to anyone and I will especially recommend Pat Nash for his awesome and great service he provided when I got my 2017 Highlander. He’s good and he does his job diligently. He really help me with finances and trading my own car. More

Best experience Today I brought my vehicle in for an oil change. I had the pleasure of being taken care of by an advisor named Crystal Pierre. She told me that it wou Today I brought my vehicle in for an oil change. I had the pleasure of being taken care of by an advisor named Crystal Pierre. She told me that it would be at least 1 1/2 hr wait. After being checked in I asked Crystal if there was a room with vending machines & a microwave because I didn't get a chance to heat my lunch. She said there were vending machines but no microwave but if I wanted she could heat my food. Crystal made it so I didn't mind the wait for my service to be completed. Above and beyond ! More

Service Department!!! I had my car serviced for the 5k service at Toyota in Catonsville a few days ago. My advisor was a young woman named Alexandra, she is extremely smart I had my car serviced for the 5k service at Toyota in Catonsville a few days ago. My advisor was a young woman named Alexandra, she is extremely smart and personable! She offered to get me Starbucks and get my car washed, I thought I was in the ritz Carlton with the treatment I received from her!! Service was exceptional and will be going to see her for all of my vehicle needs. Fast and easy communication was what I got and couldn't have asked for a better experience! More

Great! This was my first time buying a car alone and Scott was a great help. This dealer is A+ I would recommend them to friends and family in a heartbeat. This was my first time buying a car alone and Scott was a great help. This dealer is A+ I would recommend them to friends and family in a heartbeat. More

No pressure painless process Traded in my SUV for a Camry, we agreed on the deal Friday and I picked up the Camry the following day - as always Dave Day is great to work with.... Traded in my SUV for a Camry, we agreed on the deal Friday and I picked up the Camry the following day - as always Dave Day is great to work with.....he's the reason I buy from this dealership. More

You Aren't Just A Customer You Are Family As always this dealer has always treated me with the best customer service. This dealership is like family. I have purchased a total of 4 Vehicles and As always this dealer has always treated me with the best customer service. This dealership is like family. I have purchased a total of 4 Vehicles and leased 4 Vehicles from Russel Toyota. David Day sold me my very first car back in 2001 and every vehicle up to the current 2018 RAV4 has been sold/leased to me by David. You aren't just another consumer who is ready to buy a vehicle from him you become part of his family! He takes care of you from start to finish and checks in with you after the sale to make sure you are 100% satisfied with your new vehicle. My finance manager Renee Tyree was a pleasure to deal with as well. She did not pressure me into any features or options I did not want or need. Also when you come in for service Dave makes it a point to say hello! Its for this fact I continue to purchase vehicles here and service all my vehicles here! I trust David so much I have sent my family to him and they have all purchased and leased vehicles through him. If you want to purchase a vehicle go see David because his customer service is outstanding and he is one person you can trust to give you the time, attention, and best experience/price you deserve! Mr. Sean Locklear also made a point to personally introduce himself as one of the sales managers and thank me for my purchase and being a long time customer! Thank you David, Renee, Sean and Thank you Heritage Toyota of Catonsville for the continued service, quality, and satisfaction you have provided to me and my family over the years. More

Four times a winner! We met Calvin last March and drove away with a Toyota Tacoma. We were so satisfied with Heritage, and especially the relationship we built with Calvin We met Calvin last March and drove away with a Toyota Tacoma. We were so satisfied with Heritage, and especially the relationship we built with Calvin, our two children became customers too! A week ago, I called Calvin to purchase a new RAV4. He had the vehicle of my choice waiting for me, and a perfect deal to meet my budget. Best car buying experience I have ever had. Our family are customers for life! More

Excellence I came in and I knew what I wanted Michael Trebbe in sales and assisted me in every way possible. We did a test drive and he told me everything about I came in and I knew what I wanted Michael Trebbe in sales and assisted me in every way possible. We did a test drive and he told me everything about the car even things I didn't know. Throughout the whole process he was there and was very helpful, even let me take a power nap in his office lol. Then I met with Dominic Burlark to figure out the best deal possible, he was amazing, he guided me to make sure I had the proper coverage and protection on my new car. Sean assisted Dominic to make sure I got the best rate possible. Thanks to him I did! I couldn't pick my car up until Monday but when I came everything was ready and it went smoothly. This is my first car purchased by myself and as a young adult to have both of these extraordinary gentleman help me was the icing on the cake. I love my new car and I'm so grateful and happy! Thank you for the wonderful experience !!! More

So glad I came to Heritage Toyota Catonsville I just stopped in to look and walked out with my new Toyota. My sales rep Mark Greason was a pleasure to deal with. He took his time, answered all I just stopped in to look and walked out with my new Toyota. My sales rep Mark Greason was a pleasure to deal with. He took his time, answered all my questions, did not pressure me at all and really listened to my needs and concerns. His professionalism was exceptional. The Sales Manager that I dealt with Bobby Haag was also very understanding, and a total professional. It was a pleasure to do business with him. I wouldn't hesitate to recommend stopping by and letting Mark and Bobby help you in purchasing a new Toyota! More

Great Experience! I recently purchased a new 4Runner from Tyler Day! The experience was excellent and he is very helpful. I would highly recommend him as your next sale I recently purchased a new 4Runner from Tyler Day! The experience was excellent and he is very helpful. I would highly recommend him as your next salesman! Bong Lee in financing was also a big help in finishing the process. Thank you both!! More