Back

Heritage Toyota Catonsville

Baltimore, MD

4.5
1,578 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6324 Baltimore National Pike

Baltimore, MD

21228

Directions

By Type

Showing 1,578 reviews

October 23, 2017

Wonderful! I went to elementary school with David Day and when my 20 year old Corolla died, my brother suggested I see him for a new car. David was as friendly More

by johnny1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Heritage Toyota Catonsville responded

Thank you so much for these kind words Johnny! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Toyota Catonsville, and we will make sure to share these kind words with Dave Day and our team! Let us know if you need anything in the future, and thanks again!

October 19, 2017

Service My tech Kris Brunson is refreshingly awesome in terms of professionalism, service with a smile, advice of service, and makes us feel like we are famil More

by Beverly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Brunson
Dec 05, 2017 -

Heritage Toyota Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Toyota Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 18, 2017

Excellent Experience David Day was exceptional as usual. We have bought 18 plus cars over the years from Heritage, and have enjoyed working with David Day through all pur More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Dec 01, 2017 -

Heritage Toyota Catonsville responded

Thank you John for taking the time to send us a positive review. We love that you had a memorable experience here at Heritage Toyota Catonsville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

October 17, 2017

Happy with service and writer Kris brunson . Pay the writers more so they will stay and reduce turnover. Maybe offer pastries with coffee. Thank you More

by RICARDO T EPPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Brunson
Dec 01, 2017 -

Heritage Toyota Catonsville responded

Good afternoon Ricardo Epps! Thank you so much for your kind comments. Heritage Toyota Catonsville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Richardo for the highly praised review.

October 16, 2017

Check it was awesome everyone was very nice service rep I Did not sit in the dealership all day waiting for my vehicle my vehicle was clean the service person that drove my car was outstanding paid attention More

by June 5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Greetings June! Thank you for stopping by Heritage Toyota Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 14, 2017

Great Experience Normally just the thought of purchasing a vehicle is stressful and overwhelming but we where lucky enough to work with Michael Trebbe in purchasing a More

by Csimms1687
Recommend Dealer
Yes
Employees Worked With
Michael Trebbe
Nov 20, 2017 -

Heritage Toyota Catonsville responded

Thank you for your encouraging review of Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Catonsville.

October 14, 2017

Very good Everybody I dealt with was efficient. I came initially because Jerry Cromwell is a friend. I will highly recommended your dealership. Love you guys. M More

by Chie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cromwell, Jennifer Robinson
Nov 20, 2017 -

Heritage Toyota Catonsville responded

Chie - Thank you for your encouraging review of Heritage Toyota Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Toyota Catonsville.

October 12, 2017

oil change Always so professional, never there all day and always nice and I have the Best Service Advisor - Kris Brunson!!..I will always come there no doubt! More

by Meluvly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Brunson
Nov 15, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 12, 2017

Best Car purchasing experience Great experience- James, our salesman was awesome. No hassle just professionalism and expertise. James went the extra mile for us. His knowledge of More

by Denisep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Snyder
Nov 09, 2017 -

Heritage Toyota Catonsville responded

Thank you Denisep for taking the time to review us! Heritage Toyota Catonsville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Denisep.

October 11, 2017

Easy and Quick Dealing with this dealership was great, fast and easy, as well as a great with military families. I went in and they were very helpful in how to finan More

by Pwethington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Robinson, Bobby Haag, Cory Snyder
Nov 07, 2017 -

Heritage Toyota Catonsville responded

Thank you for your complimentary feedback of Heritage Toyota Catonsville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

...
110
...