Heritage Toyota Catonsville

My new Rav I had a wonderful experience at Russel Toyota. I had the pleasure of working with Brad Jones, a sales representative my family has been working with f I had a wonderful experience at Russel Toyota. I had the pleasure of working with Brad Jones, a sales representative my family has been working with for years. With this being my first car purchase on my own, he walked me through everything and got me the best deals available. He is excellent and my family and I will continue to go to him for any further car purchases. Bong Lee from finance was also a huge help! More

Very positive experience David Day was my sales rep. He was great to work with. He made me feel special and took the time to work with me in purchasing my new Camry. I was ver David Day was my sales rep. He was great to work with. He made me feel special and took the time to work with me in purchasing my new Camry. I was very happy with the price and zero percent financing. More

Outstanding customer service from David Day David Day is the reason we have been dealing with Russel Toyota over the past 20 yrs. We consider him a friend and have referred so many people becaus David Day is the reason we have been dealing with Russel Toyota over the past 20 yrs. We consider him a friend and have referred so many people because he is great at what he does. David Day makes the car buying experience easy and stress-free. He has great integrity, customer service skills and a wealth of knowledge that make the car buying experience and the upkeep of your car hassle free. More

David Day offers the best service I have bought 3 cars from David at Russell Toyota. My family has bought 2 cars and leased 2 cars from David Day. There is no other salesman or dealer I have bought 3 cars from David at Russell Toyota. My family has bought 2 cars and leased 2 cars from David Day. There is no other salesman or dealership that I will go to. David always treats us right and gives us the best service. More

The only place you will ever look to buy a car again! This dealership is like family. I have purchased a total of 3 Vehicles and leased 4 Vehicles from Russel Toyota. David Day sold me my very first car b This dealership is like family. I have purchased a total of 3 Vehicles and leased 4 Vehicles from Russel Toyota. David Day sold me my very first car back in 2001 and every vehicle up to the current 2015 RAV4 has been sold/leased to me by David. You aren't just another consumer who is ready to buy a vehicle from him you become part of his family! He takes care of you from start to finish and checks in with you after the sale to make sure you are 100% satisfied with your new vehicle. Also when you come in for service he makes it a point to say hello! Its for this fact I continue to purchase vehicles here and service all my vehicles here! I trust David so much I have sent my family to him and they have all purchased and leased vehicles through him. If you want to purchase a vehicle go see David because his customer service is outstanding and he is one person you can trust to give you the time, attention, and best experience/price you deserve! Thank you David and Thank you Russel Toyota for the continued service, quality, and satisfaction you have provided to me and my family over the years! More

Top Toyota Salespeople and Service Our family has been buying and/or leasing Toyotas and Scions since 2000. Previously, we went from one dealer to another. Toyota cars are terrific, b Our family has been buying and/or leasing Toyotas and Scions since 2000. Previously, we went from one dealer to another. Toyota cars are terrific, but more important is the way a customer is treated and the car is maintained or repaired. David Day, his son Tyler and Russell service are top of the line. More

David Day - Trustworthy, Professional, David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the David Day is wonderful! He listens to what you are looking for and matches you to the best car for you. I was not only able to get a good deal on the minivan but was able to trade my old one in. He is trustworthy and professional. When we need another car, he will be the first one I call! He is such an asset to Russel Totota Scion! More

Thanks David Day Thanks for your help in finding us a great used car for our son. So far it's been a great buy and he is taking good care of it just as you took great Thanks for your help in finding us a great used car for our son. So far it's been a great buy and he is taking good care of it just as you took great care of us. Thanks again David Day. We will be back for another Toyota soon. More

DAVID DAY - As a long-time owner of a business consultancy, I've interacted with many thousands of clients and professional service providers. Regardless of ind As a long-time owner of a business consultancy, I've interacted with many thousands of clients and professional service providers. Regardless of industry or profession, I have never worked with anyone who even begins to approach David Day's authenticity, professionalism, and trustworthiness. He has an easiness about him that allows his business acumen to resonate with others. The absence of a need to feature himself emits a hard to find level of sincerity - and that earns trust. It never feels as if he's trying to sell a vehicle; instead he behaves like a real partner who's committed to finding needed solutions/options. David is easy to enjoy, easy to work with, because he's real. It's not possible to be around him for more than a few minutes without realizing he's someone unusual and special, yet understated. There's so much of substance to say about David;suffice it to say that I trust absolutely no one - yet I trust David; I've always loathed buying cars - yet with David, it's a pleasant experience; and I've never participated in these types of surveys/testimonials - but apparently was eager to do so for David - to the point that I forgot diner was in the oven and now the smoke alarm is going off... More

Thank You! Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and deliver Thank you David Day for getting us a great deal on a new Highlander! It was a great deal and is a great truck! Dave is very trustworthy and delivers promptly on his promise. I will be back for all my future car purchases. More