Heritage Toyota Catonsville

Customer service was amazing. Broke everything down for me so i could easily understand my car and what i was paying for. Super friendly and funny as well. Broke everything down for me so i could easily understand my car and what i was paying for. Super friendly and funny as well. More

Great experience and service. Tyler. Day was superb…very professional and responded knowledgeably to all my questions and concerns Tyler. Day was superb…very professional and responded knowledgeably to all my questions and concerns More

David Day is the best. He and Tyler provided great service and made the car buying process as simple and painless as possible. I personally know many more that feel the s He and Tyler provided great service and made the car buying process as simple and painless as possible. I personally know many more that feel the same. Check them out if you are in the market! More

Mr. James Akinola is awesome! He helped me purchase 2 cars. He will always have my business. cars. He will always have my business. More

Mr. James Akinola was a big help! He assisted me with purchasing my first car. Awesome experience. purchasing my first car. Awesome experience. More

Monir helped us to get my first car. He is really expert sales person. I recommend him. He is really expert sales person. I recommend him. More

Forget the pushy, fast-talking stereotype - Tyler is a breath of fresh air in the often-murky world of car sales. From the moment I stepped onto the lot, he was a beacon of professionalism, knowledge, and breath of fresh air in the often-murky world of car sales. From the moment I stepped onto the lot, he was a beacon of professionalism, knowledge, and genuine care. Where others might pressure, Tyler guided. He listened intently to my needs, budget, and driving habits, then presented options without a hint of bias. He wasn't just selling cars; he was a trusted advisor, patiently explaining features, pros and cons. Honesty was his currency. No inflated promises, no hidden fees, just straightforward communication. He even pointed out potential downsides of certain models, ensuring I made an informed decision. This transparency built an immediate sense of trust that made the entire process a pleasure, not a chore. But Tyler's expertise goes beyond the showroom floor. He's a walking encyclopedia of the automotive world, answering my questions with precision and clarity. He navigated financing options with ease, securing me a competitive rate without a hint of pressure. The cherry on top? His genuine enthusiasm for cars. He spoke with infectious passion about the features and capabilities, making the selection process feel less like a transaction and more like discovering a perfect match. In a world where car sales can feel like a battlefield, Tyler is a diplomat. He's a master of finding common ground, ensuring both the customer and the dealership leave satisfied. He's not just a salesperson; he's an advocate for his clients, going the extra mile to ensure their happiness. Without a doubt, I'd recommend Tyler to anyone looking for a car. He's not just selling vehicles; he's selling trust, expertise, and an unparalleled car-buying experience. He's the kind of salesman you hope to find, the kind you tell your friends and family about, the kind who makes you believe in the good side of car dealerships. Thank you, Tyler, for making my car search an absolute pleasure. You've earned a customer for life. More

David Day is ONE OF THEE TOP SALESMAN AT HERITAGE TOYOTA. 25 plus years my husband and I have been a loyal customer also including my family& friends who have purchased vehicles too.CONGRATS TO DAVID DAY KEE 25 plus years my husband and I have been a loyal customer also including my family& friends who have purchased vehicles too.CONGRATS TO DAVID DAY KEEP UP THE EXCELLENT JOB YOU DO. More

4th vehicle from this awesome guy. Ill always go to him. He earned my trust the first time i dealt with him and he will continue to. Ill always go to him. He earned my trust the first time i dealt with him and he will continue to. More

What a guy to deal with. He didn’t take advantage of me. As a female, I was very scared of going to the dealership by myself. He proved me wrong. James Akinola is amazing He didn’t take advantage of me. As a female, I was very scared of going to the dealership by myself. He proved me wrong. James Akinola is amazing More