Heritage Toyota Catonsville

I've never bought a used car before, but i found a great Rav4 that was pre-owned and the staff really helped me out. I didn't want to wait for a new Hybrid so I took a chance. Great service, especially from Rav4 that was pre-owned and the staff really helped me out. I didn't want to wait for a new Hybrid so I took a chance. Great service, especially from their store manager Dustin Smith. I've never been here before until now but I will be back and also bringing my sister to buy when she's ready! Thanks again! More

James was amazing! !! Got me approved as a college student and first time buyer! Great work! !! Got me approved as a college student and first time buyer! Great work! More

From the time I walked in the door, the first person I met was Mr. James Akinola. So kind, Professional, I was heard, respected. Mr. Akinola made me feel like I mattered. A lot of other dealers at other p met was Mr. James Akinola. So kind, Professional, I was heard, respected. Mr. Akinola made me feel like I mattered. A lot of other dealers at other places were so rude, because I was a woman. Like they were doing me a favor. Ladies if you want a great car buying experience where your highly valued, stop by Heritage and see Mr. James Akinola. Ladies and Gentlemen if you want great cars, great deals come on by. Tell em Big Momma sent cha!! More

James helped me with my purchase of a 2023 4Runner TRD ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriv ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriving back to the U.S., although the vehicle was unable to take delivery (due to logistical matters out of his hands), he quickly found another similar 4Runner for me within 9 hours. Unfortunately, I was on a tight timeline due to me moving to another duty station and needing a vehicle for the move. Shoutout to him and the General Sales Manager Dustin Smith for helping me out such short notice and for taking care of the paperwork and out-of-state registration based on my next duty station. Thank you! More

James helped me with my purchase of a 2023 4Runner TRD ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriv ORP. Initially, I had put the deposit down while I was stationed in Germany (active duty). He was transparent along the way with updates. After arriving back to the U.S., although the vehicle was unable to take delivery (due to logistical matters out of his hands), he quickly found another similar 4Runner for me within 9 hours. Unfortunately, I was on a tight timeline due to me moving to another duty station and needing a vehicle for the move. Shoutout to him and the General Sales Manager Dustin Smith for helping me out such short notice and for taking care of the paperwork and out-of-state registration based on my next duty station. Thank you! More

Asad was respectful, courteous, and helpful. We were able to negotiate and decent price and buy the car the same day. I would recommend to my family and friends We were able to negotiate and decent price and buy the car the same day. I would recommend to my family and friends More

I had an excellent experience purchasing a vehicle from James and the Team at Heritage Toyota of Catonsville. He is extremely knowledgeable, patient with any questions or concerns in the process, and has e James and the Team at Heritage Toyota of Catonsville. He is extremely knowledgeable, patient with any questions or concerns in the process, and has exceptional customer service. I would highly recommend him for smooth and professional car buying experience. More

I didn't plan on writing a review, but the service we got was so good I had to! The big boss Dustin even got involved to our deal and thank us for our business. Dustin and Matt treated us with respect an was so good I had to! The big boss Dustin even got involved to our deal and thank us for our business. Dustin and Matt treated us with respect and actually made the process of buying a new car enjoyable. My wife loves her new Toyota! When I'm ready, I'm def coming in to trade my old Tundra. Thanks again! More

I made an appointment for an oil change and tire rotation. Was quoted 1.5 to 2 hrs for services to be completed. After 2.5 hrs of waiting in the waiting room I inquired about my car and they had no rotation. Was quoted 1.5 to 2 hrs for services to be completed. After 2.5 hrs of waiting in the waiting room I inquired about my car and they had not even started on it. They had misplaced my paperwork and forgotten about it completely. More

Great store, great staff! Got the Camry I wanted. Did not know it was tough to get cars. But I found one. Staff really took care of me. Monir was nice and his Sales Manager Du Got the Camry I wanted. Did not know it was tough to get cars. But I found one. Staff really took care of me. Monir was nice and his Sales Manager Dustin was very professional. Thank you again! More