Heritage Toyota Catonsville

Trey Lewis did a great job! He knows a lot about different cars. He is courteous, respectful and works hard making the buyers experience as pleasant as possible. We decided on He knows a lot about different cars. He is courteous, respectful and works hard making the buyers experience as pleasant as possible. We decided on a whim to look at a Jeep at 4pm Saturday Dec 30th for my daughter. Well, by closing we decided on a completely different car. He didn't rush us and was very patient as we worked through process. As we were finishing the deal, I went out to my personal car, at which time I found Trey Lewis parked my new car next to my old one, cleaning the rear window trying to remove the glue from the sticker. WOW! More

The dude took good care of me. It was pleasure doing business with Mr. Akinola It was pleasure doing business with Mr. Akinola More

I usually like to get my car serviced at this dealership since I thought it was reputable with decent people. Until today and I will never service it at this horrible dealership. I called and scheduled an a since I thought it was reputable with decent people. Until today and I will never service it at this horrible dealership. I called and scheduled an appointment for service with a service person and showed up to dealership only to be told I wasn't scheduled for appointment since I didn't receive a confirmation code.. as if this was my fault. Apparently their service people are pretty incompetent and don't know how to appropriately scheduled a service appointment, pathetic excuse for a service department. They record their phone calls and after I called and told them to access the phone call with proof from the date I scheduled the appointment, they tell me "manager has to access the phone call and we will give you a call." Will never service my car at this dealership again. Was in the market for possibly buying another Toyota and strongly considered this location but not after this display of incompetence. Will take my business elsewhere. Typical display of lying car dealerships. More

It took forever but we got the price we wanted. Decent service from salesman and finance. Decent service from salesman and finance. More

The team at Heritage Toyota was 5-star. They provided great service from the moment we walked in the door, until we drove off the lot in our new van. They provided great service from the moment we walked in the door, until we drove off the lot in our new van. More

I went here to see James. He’s a great guy. Got me in and out in reasonable time and made sure I got the best deal. Go see him He’s a great guy. Got me in and out in reasonable time and made sure I got the best deal. Go see him More

A professional in the craft. Never makes me feel out of way. Best car buying experience ever. Never makes me feel out of way. Best car buying experience ever. More

James Akinola always delivers. A true professional in all my dealings with him. He comes highly recommended A true professional in all my dealings with him. He comes highly recommended More

Excellent advice and service always. Repeat customer because of David Day and Finance department personnel Repeat customer because of David Day and Finance department personnel More

Best experience ever, I was pleasantly pleased with the overall experience. I would recommend them to anyone overall experience. I would recommend them to anyone More