Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Toyota Catonsville
Baltimore, MD
1,571 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,571 reviews
November 12, 2020
VERY NICE DEALERSHIP I BOUGHT 3 CARS FROM THIS DEALER SHIP AND MY BEST BUDDY THERE IS MR AUSTIN POWER. ALWAYS LOOK FOR AUSTIN IF YOU GO THERE . SHIP AND MY BEST BUDDY THERE IS MR AUSTIN POWER. ALWAYS LOOK FOR AUSTIN IF YOU GO THERE . More
by azizshakil
Employees Worked With
November 07, 2020
It was good experience working with Elvis. He understood my needs and didn’t try to sell a different model of the car. He also worked out the details of turning in the lease car. my needs and didn’t try to sell a different model of the car. He also worked out the details of turning in the lease car. More
by tandy
Employees Worked With
Elvis Piedra
November 05, 2020
I orginally came in for a CRV I saw online. Vickey got it transfered to this dealership from another prior to my appointment. After test driving it, I wasn't as in love with it as I thought I would be. But l transfered to this dealership from another prior to my appointment. After test driving it, I wasn't as in love with it as I thought I would be. But lucky for me Vickey had 2 other cars to show me! All of which met my criteria and were similar to the CRV i initially came in for. Vickey was so patient with me as I was getting insurance quotes and reviewing the carfaxes she printed for me. I loved another CRV, but sadly my insurance quote was too high. Vickey knew right away it was because of the age of the car. She worked her magic, and found me a used CRV that was a year newer, less miles, and had the creature comforts that i thought I was going to have to sacrifice! Even better, it was in my price range. When I called the insurance company and got my quote, sure enough Vickey was right! Needless to say, I bought this CRV. Vickey got me into the PERFECT car. Thank you so much again for being transparent, attentive, and paitent!!! I definetly recommend seeing her for a new or used car!!!!! More
by AngieRobbins
Employees Worked With
Vickey Branscome
November 05, 2020
I would consider myself a "Select" buyer. I know what I want, what I don't and have no time to buy cars. Vickey and the team hand EVERYTHING ready when I got there. The car was purrfect! O yeah it was a want, what I don't and have no time to buy cars. Vickey and the team hand EVERYTHING ready when I got there. The car was purrfect! O yeah it was a SUPRA!~ So thankful for all of Vickey's help to make the sale happen, she went over and above. More
by Brian Clarke
Employees Worked With
Is that a Supra?, Vickey Branscome, Abu Savage
November 03, 2020
Mr.James did an extraordinary job helping me with purchasing my vehicle.He was patient, resourceful and accommodating to my needs. Thank you very much. purchasing my vehicle.He was patient, resourceful and accommodating to my needs. Thank you very much. More
by Meekins37
November 03, 2020
James is the best !!!!🙏🙏🙏 if you want to get car he is the best helper man! He took great care of my sister. I love him the best helper man! He took great care of my sister. I love him More
by rmingste
Employees Worked With
November 02, 2020
Best car dealer I've dealt with , funny, nice and understanding..... he will get you a deal better then the one your looking for ... he also doesn't try to get over on you understanding..... he will get you a deal better then the one your looking for ... he also doesn't try to get over on you More
by Marcusjackson1993
Employees Worked With
October 28, 2020
This is our second vehicle that we have purchased from Ali Morsy and we are so glad that we had the opportunity to work with him again. He worked ceaselessly to find the exact vehicle that we wanted, and Ali Morsy and we are so glad that we had the opportunity to work with him again. He worked ceaselessly to find the exact vehicle that we wanted, and at a fair price. I would highly recommend him to anyone who is looking for exceptional customer service. More
by emilywarner06
Employees Worked With
Ali Morsy
October 28, 2020
Dave is the best! The easiest process I've ever experienced with 25+ years of car buying experience. Made a true, personal connection, did not feel like the typical sales experience. I will be ba experienced with 25+ years of car buying experience. Made a true, personal connection, did not feel like the typical sales experience. I will be back and I will be sending all my friends his way! More
by Kjules44
Employees Worked With
