Heritage Toyota Catonsville

My experience was PERFECT! I am extremely excited to be driving off the lot same day with my new baby. James was very professional and funny , making this process so much easier ! driving off the lot same day with my new baby. James was very professional and funny , making this process so much easier ! More

Nautica Evans was incredible helpful and patient. She helped me with the pricing of my replacement mirror and answered all of my questions. She wasn't my assigned service representative, but she saw me w helped me with the pricing of my replacement mirror and answered all of my questions. She wasn't my assigned service representative, but she saw me waiting for help and didn't hesitate to ask if I had been helped yet! More

Best and fast service. Made us fully comfortable and Made everything so easy going for us. James is the best person to relay on.I will truly recommend others regarding his service. Happy Customer!! everything so easy going for us. James is the best person to relay on.I will truly recommend others regarding his service. Happy Customer!! More

Working with James was a pleasant experience. His patience with me and also making sure I find the right vehicle was impeccable. Thank you James patience with me and also making sure I find the right vehicle was impeccable. Thank you James More

Alexis was attentive and helpful from start to finish. I was in the unusual position of buying the car from out of state...in fact, I travelled 5 hours to get to this dealership. They didn’t disappoint, an was in the unusual position of buying the car from out of state...in fact, I travelled 5 hours to get to this dealership. They didn’t disappoint, and Alexis was fantastic. More

Elvis and Francisco were great to work with. They were transparent and upfront about everything. It was my first time buying a car and I would definitely recommend them both! transparent and upfront about everything. It was my first time buying a car and I would definitely recommend them both! More

VERY NICE DEALERSHIP I BOUGHT 3 CARS FROM THIS DEALER SHIP AND MY BEST BUDDY THERE IS MR AUSTIN POWER. ALWAYS LOOK FOR AUSTIN IF YOU GO THERE . SHIP AND MY BEST BUDDY THERE IS MR AUSTIN POWER. ALWAYS LOOK FOR AUSTIN IF YOU GO THERE . More

My Salesman Ali Morsy was excellent. He made sure I understood everything and has followed through with me 100%. I am very happy. Thanks Ali! understood everything and has followed through with me 100%. I am very happy. Thanks Ali! More

It was good experience working with Elvis. He understood my needs and didn’t try to sell a different model of the car. He also worked out the details of turning in the lease car. my needs and didn’t try to sell a different model of the car. He also worked out the details of turning in the lease car. More

I orginally came in for a CRV I saw online. Vickey got it transfered to this dealership from another prior to my appointment. After test driving it, I wasn't as in love with it as I thought I would be. But l transfered to this dealership from another prior to my appointment. After test driving it, I wasn't as in love with it as I thought I would be. But lucky for me Vickey had 2 other cars to show me! All of which met my criteria and were similar to the CRV i initially came in for. Vickey was so patient with me as I was getting insurance quotes and reviewing the carfaxes she printed for me. I loved another CRV, but sadly my insurance quote was too high. Vickey knew right away it was because of the age of the car. She worked her magic, and found me a used CRV that was a year newer, less miles, and had the creature comforts that i thought I was going to have to sacrifice! Even better, it was in my price range. When I called the insurance company and got my quote, sure enough Vickey was right! Needless to say, I bought this CRV. Vickey got me into the PERFECT car. Thank you so much again for being transparent, attentive, and paitent!!! I definetly recommend seeing her for a new or used car!!!!! More