Heritage Toyota Catonsville

A pleasant experience with Miss Crystal Pierre as my advisor Miss Crystal Pierre was my advisor during my most recent visit to Heritage Toyota Catonsville's service department ... not only is Miss Pierre very Miss Crystal Pierre was my advisor during my most recent visit to Heritage Toyota Catonsville's service department ... not only is Miss Pierre very knowledge, but I also appreciated her help, kindness & courtesy during my visit, making my experience at Heritage's service department a very pleasant one. More

Crystal Pierre in the service department is amazing I have purchased 2 brand new Camry XSE’s in. October 2018 and had a few minor things that needed adjusted. The Owings Mills location was no help and d I have purchased 2 brand new Camry XSE’s in. October 2018 and had a few minor things that needed adjusted. The Owings Mills location was no help and didn’t care nor take care of my needs. I came to Catonsville and met with Crystal and she was very attentive and professional and assured me that everything would be handled promptly. Crystal definitely exceeded my expectations and I was blown away about how much she cared. I also spoke to the Service Manager Alexandria who was very attentive and professional as well! (It starts from the top and definitely shows here) Id definitely recommend buying a Car from here and leveraging this service team. I don’t even live close however it’s worth the drive. More

Service experience was terrific. Fast and reliable. Very good communication. I also bought a car from them and that was a great experience too! Highly recomm experience was terrific. Fast and reliable. Very good communication. I also bought a car from them and that was a great experience too! Highly recommended More

Great service, friendly people I went in for a routine oil change and the staff was great. I waitwd for my vehicle and was out within goos timing. Thank you I went in for a routine oil change and the staff was great. I waitwd for my vehicle and was out within goos timing. Thank you More

Great experience The staff was attentive and knowledgeable about the issue I was having. During the duration of my wait they kept me updated on the status of my vehicl The staff was attentive and knowledgeable about the issue I was having. During the duration of my wait they kept me updated on the status of my vehicle. More

Thank you Mr. FUAD ZAGHAB Sales consultant FUAD ZAGHAB is the best. He is wonderful sales men. He is doing very well in his job excellent and professional, kind, patient, frien Sales consultant FUAD ZAGHAB is the best. He is wonderful sales men. He is doing very well in his job excellent and professional, kind, patient, friendly, super helpful. He worked hard and treated me very well. He helped me to choose the right car and buy it for my business. He worked hard to get me a very good deal to have the car I chose the new 2019 Toyota Hybrid LE, I wanted to buy. I would highly recommend to people to buy a car from Mr. FUAD ZAGHAB and from your company. Also Mr Kadeem Rogers helped me for the paperwork and for all service and warranty deals. Thank you so much for all your efforts. More

Great service! I have a very good experience every time I take my car for maintenance. They are efficient and pleasant to deal with. I haven’t had any issues with an I have a very good experience every time I take my car for maintenance. They are efficient and pleasant to deal with. I haven’t had any issues with anyone but I particularly like Crystal as my advisor. More

A great car buying experience Ali Morsy worked hard to get me the best deal on the new Prius I wanted to buy. Cory Snyder helped me step through the paperwork. Ali Morsy worked hard to get me the best deal on the new Prius I wanted to buy. Cory Snyder helped me step through the paperwork. More

Evan was professional, kind, and amazing! Evan was everything you want as a service rep. Professional, kind, and amazing! I wish I could have him all the time but I can't find him on the roste Evan was everything you want as a service rep. Professional, kind, and amazing! I wish I could have him all the time but I can't find him on the roster now, Heritage Toyota please have him full-time! More

Great car! Love the car I leased, staff were helpful in finding me the right car! The process took all day, which I wish it didn’t but overall good experience. Love the car I leased, staff were helpful in finding me the right car! The process took all day, which I wish it didn’t but overall good experience. More