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Heritage Toyota Owings Mills
Owings Mills, MD
1,558 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,558 reviews
September 10, 2026
John Holland and Joey Cheng went above and beyond to get me the best deal on my Toyota Sienna. When I shared that I was having struggles with other local dealers, John gave me his personal number and arrang me the best deal on my Toyota Sienna. When I shared that I was having struggles with other local dealers, John gave me his personal number and arranged for the exact vehicle I wanted to arrive when I needed it. They also promised to give me the best price, and they did! More
by gpaine
September 10, 2026
I waited for a while fir April to find me a car but she finally found me the perfect vehicle and I am very happy. finally found me the perfect vehicle and I am very happy. More
by Ztuoli39
September 10, 2026
Joey Cheng and John Holland made it work! Really excited for our new Sienna and appreciate their help! Really excited for our new Sienna and appreciate their help! More
by aaron602
Employees Worked With
September 05, 2026
April is amazing to work with, the rest of the team makes the buying process easy. the buying process easy. More
by felicity.prince
Employees Worked With
September 05, 2026
Great patient customer service. Glad I went to them. I definitely will recommend them to all. Glad I went to them. I definitely will recommend them to all. More
by Tnesha
Employees Worked With
September 02, 2026
Great delaership with an honest team and knowledgeable staff! All of my questions were answered making my first time purchasing a vehicle smooth! staff! All of my questions were answered making my first time purchasing a vehicle smooth! More
by bessiea163
September 02, 2026
OMG, where do I start. Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Ty Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Tyler made sure he found the exact car I wanted and I have no idea how he managed to get me a 2027 model in exact color and options. We did not have a great financial situation when buying a car and did not even expect an approval, but the hidden gem behind this move was Stephanie Thornton, and she worked here magic and pulled strings to get us approved and got us amazing rate and payment and car was sold to us at invoice. I really cannot say how happy we are to have purchased a car from Heritage and we have been a customer over 30 years and that’s why we keep coming back because of people like Tyler and Stephanie. I think they both should get a raise and honestly they should both be recognized for their outstanding customer service, compassion and dedication to their job. My wife and I were there with 3 kids and Tyler even did free baby sitting which we appreciated (he’s hired)! Stephanie is a very sweet lady and she went above and beyond to make financing smooth and fast, and explained everything in detail, she’s a gem don’t let her retire. I hope management recognizes Tyler and Stephanie for their service. Thanks, Mr and Mrs Ozeryan More
by Vladdydaddy81
August 31, 2026
We worked with April here and had an amazing and easy experience. She was kind and helpful and such a delight to work with! I highly recommend!! experience. She was kind and helpful and such a delight to work with! I highly recommend!! More
by Curbowlanigan
August 31, 2026
Superior personalized support from Joey & John. Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way More
by Clutions1
August 30, 2026
This dealership has a staff that is very professional, knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me f knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me feel i got a fair deal. They explained very well the logic and information in a way that didn't overwhelm me and I followed and got what I needed. They were all very personable. All were helpful to work out some complications and get the job done. Phaeng was very professional in helping work through the details and talk through some issues and items that worked well for both of us. More
by Kate McGuire
