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Heritage Toyota Owings Mills
Owings Mills, MD
1,462 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,462 reviews
May 04, 2026
Grace was great throughout the process. It was a smooth, easy and great process. Will definitely be back to work with her next time I need another car. It was a smooth, easy and great process. Will definitely be back to work with her next time I need another car. More
by Jokum49
Employees Worked With
May 04, 2026
April was extremely helpful, friendly, and knowledgeable when I purchased my vehicle.I would recommend this dealership. when I purchased my vehicle.I would recommend this dealership. More
by gabrielcbyrnes
Employees Worked With
May 02, 2026
My wife and I had the best experience with April. We eventually left with my forever car and I’m a happy wife! We eventually left with my forever car and I’m a happy wife! More
by Veronica.franklin0702
May 02, 2026
April was nothing short of amazing! She was patient and helped my wife get her dream car and then John Holliday brought everything home with helping us make the deal work! Having worked She was patient and helped my wife get her dream car and then John Holliday brought everything home with helping us make the deal work! Having worked for Toyota for 20 years I felt valued and appreciated as a patron. More
by Pam
May 02, 2026
April is knowledgeable, pleasant, and easy to work with. We recommend this dealership for your car purchase! We recommend this dealership for your car purchase! More
by Mary
Employees Worked With
May 01, 2026
The best sales person very knowledgeable patient and very helpful, I appreciate all that you did for me during this process would definitely recommend Grace helpful, I appreciate all that you did for me during this process would definitely recommend Grace More
by PinkLuveA
Employees Worked With
May 01, 2026
From beginning to end the whole staff was great , hats off to grace and the gang off to grace and the gang More
by Sws5149
May 01, 2026
Great guys ! Expecially Williams always make the customers smile at the end of the process. Expecially Williams always make the customers smile at the end of the process. More
by Banky
April 29, 2026
This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tier, and I never felt rushed or pressured. Phaeng was exceptional—very patient, attentive, and made sure I was comfortable and confident in my decision. This is the kind of experience that keeps you coming back. More
by Lgrayn1215
April 29, 2026
Mr. Elijah and Mr. Evander were great! They were patient and more than helpful. Especially Mr. Elijah who helped me with all the technical difficulties. Lol 😄 it was a timely but enjoyable experience. I am and more than helpful. Especially Mr. Elijah who helped me with all the technical difficulties. Lol 😄 it was a timely but enjoyable experience. I am more than happy with my purchase. Thank you guys so much!! More
by Very Satisfied!!
Employees Worked With
Mr Elijah Cox *****, Evander Tross
