Heritage Toyota Owings Mills

Great patient customer service. Glad I went to them. I definitely will recommend them to all. Glad I went to them. I definitely will recommend them to all. More

Great delaership with an honest team and knowledgeable staff! All of my questions were answered making my first time purchasing a vehicle smooth! staff! All of my questions were answered making my first time purchasing a vehicle smooth! More

OMG, where do I start. Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Ty Tyler Fleytman and Stephanie in finance are absolute ROCKSTARS! I was treated like royalty from the beginning to the end of the buying process and Tyler made sure he found the exact car I wanted and I have no idea how he managed to get me a 2027 model in exact color and options. We did not have a great financial situation when buying a car and did not even expect an approval, but the hidden gem behind this move was Stephanie Thornton, and she worked here magic and pulled strings to get us approved and got us amazing rate and payment and car was sold to us at invoice. I really cannot say how happy we are to have purchased a car from Heritage and we have been a customer over 30 years and that’s why we keep coming back because of people like Tyler and Stephanie. I think they both should get a raise and honestly they should both be recognized for their outstanding customer service, compassion and dedication to their job. My wife and I were there with 3 kids and Tyler even did free baby sitting which we appreciated (he’s hired)! Stephanie is a very sweet lady and she went above and beyond to make financing smooth and fast, and explained everything in detail, she’s a gem don’t let her retire. I hope management recognizes Tyler and Stephanie for their service. Thanks, Mr and Mrs Ozeryan More

We worked with April here and had an amazing and easy experience. She was kind and helpful and such a delight to work with! I highly recommend!! experience. She was kind and helpful and such a delight to work with! I highly recommend!! More

Superior personalized support from Joey & John. Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way Had a difficult to locate Land Cruiser, but they were persistent and concurrently kept us informed along the way More

This dealership has a staff that is very professional, knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me f knowledgeable, easy to work with. Phaeng Taweepuntsant, Walt McDonald and Saheed SmithThey made me feel heard, gave good background and yet made me feel i got a fair deal. They explained very well the logic and information in a way that didn't overwhelm me and I followed and got what I needed. They were all very personable. All were helpful to work out some complications and get the job done. Phaeng was very professional in helping work through the details and talk through some issues and items that worked well for both of us. More

April has been wonderful throughout this process. She was informative, warm and professional. Whatever she is getting paid she should get more! She was informative, warm and professional. Whatever she is getting paid she should get more! More

I had a great experience at this dealership. April was super helpful from start to finish! April was super helpful from start to finish! More

We had an amazing experience buying our son’s first truck. April Comety Moore was such a great salesperson. Kind, knowledgeable, quick, and on top of everything. Highly recommend buying from Heritage a truck. April Comety Moore was such a great salesperson. Kind, knowledgeable, quick, and on top of everything. Highly recommend buying from Heritage and especially from her! More

Grace Green has been wonderful to work with today. She is knowledgeable and patient! Highly recommended Heritage Toyota at Owings Mills!! She is knowledgeable and patient! Highly recommended Heritage Toyota at Owings Mills!! More