Heritage Toyota Owings Mills

Long day. Started early. Ended in darkness. Worth the time. A blue flame 2021 Rav4 was transported fron n near the MD Pennsylvania State line. Flatbed t Started early. Ended in darkness. Worth the time. A blue flame 2021 Rav4 was transported fron n near the MD Pennsylvania State line. Flatbed truck got stuck In the mud ! But arrived and I was shown It before it was to be washed and given your ceramic coating inside and out. Katie Harold is a rock star 👩‍🎤. She had me picked up at home and drove me to my Bank to get a cashier's check. Her smile kept me calm. She never showed any cracks in her cheerful veneer. To me, she is the face, heart and soul of your dealership. But I'm not naive. Thanks to all of you at Heritage Mile One !! Lanning Clark Heslop More

Arrived seeking extension of warranty for existing automobile and found perfect update, a Corolla Hatchback. automobile and found perfect update, a Corolla Hatchback. More

Excellent service, very friendly, and very patient and helps a lot with any questions. Brian Park helps a lot with any questions. Brian Park More

My visit at heritage has been excellent with Brian park and Erika the financial manager. Brian was able to get me in the car that l wanted.Am a happy customer. and Erika the financial manager. Brian was able to get me in the car that l wanted.Am a happy customer. More

Dealer helped me find the model/colors/features I wanted, even though hard to find this combo. But they let me know about inventory on the way that I could reserve, and now I have the car without compromisi even though hard to find this combo. But they let me know about inventory on the way that I could reserve, and now I have the car without compromising what I wanted, and I am very pleased. Sales expert Brian Park was especially helpful, patient, and knowledgeable, taking me on several test drives over a period of weeks, without pressure. He and staff pleasant to work with on the day (today!) of my actual pickup and purchase. Now I have a smart looking hybrid Camry in the light colors I wanted. Thankful. More

Katie made the experience awesome. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. More

I buy it second car in this Toyota Heritage Owings Mills. I love this place very much , services excellent . Vlad and Brian excellent job. I recommend for all my friends this place. Mills. I love this place very much , services excellent . Vlad and Brian excellent job. I recommend for all my friends this place. More

Everyone was very helpful with outstanding customer service! For both Mr. Brian Park and Mr. Alex Kaftol; these gentleman helped make my buying a Toyota easy and efficient and put my mind at ease with service! For both Mr. Brian Park and Mr. Alex Kaftol; these gentleman helped make my buying a Toyota easy and efficient and put my mind at ease with my new car! More

I purchased a car two months ago and just learned that this Finance Manager never registered my vehicle. No communication about this nor a refund have been processed for my payment to the dealership on De this Finance Manager never registered my vehicle. No communication about this nor a refund have been processed for my payment to the dealership on December 16, 2023. Two months later, the day prior to the expiration of my temporary tag, the salesman returns my phone call to inform me that Cedric said he did not register my car because of a perceived insurance issue. I submitted my Progressive insurance documentation to them right in their office. I also called the Motor Vehicle Administration and they confirmed there is no issue with my insurance. The fact is that my car was never registered, I never received any communication about any issues, and I have not received a refund. I'm not sure if this is a case of incompetence or if this is intentional but I have reported it to the State of Maryland. More

Brian Park Excellent service Very helpful ,friendly and accomodating. Expert and knowledgeable in his field of work. and accomodating. Expert and knowledgeable in his field of work. More