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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,102 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,102 reviews

October 12, 2020

Julia was very Patient me🙏🏽I had a wonderful experience...I think you guy did a good job I love my new car..thank you all More

by Antoinette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Brown, Adebusola "Julia" Olufon
Oct 14, 2020 -

Heritage Toyota Owings Mills responded

Antoinette, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Take care!

October 10, 2020

Thanks a lot Julia for helping me get my 2020 Camry. You are super amazing and thanks to the whole Heritage Toyota team( I like the clap at the end of the deal) More

by jaybecca31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adebusola "Julia" Olufon
Oct 14, 2020 -

Heritage Toyota Owings Mills responded

Hello, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2020

You guys are the best. I really got the best Price just because of you guys( Ed brown and Adrian Garcia ) Thank you so much for everything you guys have done for me and yeah I’m 100% recommend to buy car More

by rasamyousuf123bd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Brown, Adrian Garcia
Oct 14, 2020 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback. Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Heritage Toyota Owings Mills as your first choice for service! Safe travels!

October 09, 2020

I got an excellent customer service with Julia. She was so helpful and detailed. This is my 2nd purchase with her and heritage toyota Owings mills. Top notch professionalism More

by rotimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adebusola "Julia" Olufon
Oct 14, 2020 -

Heritage Toyota Owings Mills responded

Congratulations on your new vehicle! We're glad to hear Julia delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 01, 2020

The absolute WORST advisor I have ever encountered. Unprofessional and disrespectful beyond belief!!! I will NEVER EVER step foot in this establishment EVER again! Do yourself a favor and take your veh More

by lkt31
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alphonse Warner
Oct 02, 2020 -

Heritage Toyota Owings Mills responded

When you walk into Heritage Toyota Owings Mills, you should feel welcomed and important; we are very sorry you were not treated that way. We understand your frustration with the situation and would appreciate the opportunity to make things right. Our Customer Relations Manager, Shirley Kucera, would like to address the issues mentioned in your review, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Shirley directly at 410.753.8933 or skucera@mileone.com. We look forward to speaking with you soon.

September 27, 2020

Great experience!!! Got exactly what we were looking for on trade in! And excellent price on clean as a whistle used vehicle. There was an over sight on exterior damage ,and the next day ,when recognized I More

by FE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Brown, Adebusola "Julia" Olufon, John Kim
Sep 28, 2020 -

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 26, 2020

We went to 3 different dealers around here to find the best deal for our new Toyota Rav4. Till we found here. Aaron, the general manager was super nice. He took very good care of us. We got the best pri More

by thippaluk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Park, Aaron Veerothai
Sep 28, 2020 -

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 19, 2020

First time to this dealership and Joey Cheng couldn’t have been more helpful & experienced, also want to thank Aaron & Erika for being so helpful. More

by Cathybevins
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Cheng, Aaron Veerothai
Sep 24, 2020 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 14, 2020

Evon was absolutely amazing! So patient with my situation, even after I started getting hangry. Thank you Evon! I love my new Toyota Corolla 2021! More

by Mariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Heritage Toyota Owings Mills responded

Congratulations on your new Corolla, Mariah! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

September 02, 2020

She was very courteous, friendly and empathetic towards my feelings and convinced me she would leave no stone unturned to get me a good deal if it was within her powers to do so. She demonstrated a vast kn More

by DMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dayana Gamez, Dayana Gamez
Sep 04, 2020 -

Heritage Toyota Owings Mills responded

We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Toyota Owings Mills!

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