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Heritage Toyota Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.9
1,528 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,528 reviews

June 13, 2026

Joey made the entire process easy and really fast. This comes from someone who hates the car buying process! More

by Sva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2026

Grace was a wonderful sales person who was very patient with my wife and I who had to resolve a few things before deciding on our purchase, she gave us great choices and advice and made our experience a ve More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shandly Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Heritage Toyota Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

This was my first experience at this Toyota dealership and I am so glad that April answered the phone. I just picked up my new Rav4 today and I am so happy with my sales lady and my new car! More

by ethel.wonlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want More

by newstart426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2026

This is the second vehicle that I have purchased from April. She is always professional, efficient and friendly. It is a pleasure to work with her, again. More

by Zay386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2026

I had a wonderful experience with Grace, and Tim. They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal f More

by Jillianclark21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 06, 2026

This is our first time at this Toyota and we are moving all of our business here. We love April and she gave us outstanding service. More

by danyel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2026

Today we purchased a car from APRIL and we are very satisfied with our experience and our new Grand Highlander. More

by fj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

June 05, 2026

The dealer is very spacious but clean. Great business experience with Grace. She’s very accommodating and very nice always smiling. More

by MasterDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Steiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

June 05, 2026

I had an excellent experience with April. She was professional, fun and her team got me done and driving today! More

by wtevin96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamera Bradley
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Jun 07, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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