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Heritage Toyota Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.9
1,528 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,528 reviews

June 04, 2026

The dealer was very clean. Everyone was very nice. Grace Green was an awesome salesperson. She went above and beyond! As to the auto detailing I feel they rushed this. Fou More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shandly Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Heritage Toyota Owings Mills responded

Hi Sherry, thank you so much for your feedback! Please reach out us and we will work with you personally in rectifying the issues you experienced. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

June 03, 2026

The salesperson went out of her way to make sure we were fully satisfied with our trade in options. Highly recommend this dealership More

by thyerjm4007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

thyerjm4007 responded

Thank you for all your help with our new vehicle

Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 02, 2026

APRIL WAS AN OUTSTANDING SALES WOMAN. We bought a new car,had a great experience and will be looking to purchase another one soon. More

by Cicero58941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Safe travels!

June 02, 2026

Mr Butler is amazing! He took special care of my dauhter and got her on the road;) More

by njackson801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shandly Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

Great service at Toyota and I love my new car thank you so much William!!! More

by nyeiabarksdale1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shandly Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2026

Service was wonderful thanks to William butler for doing a good job, nice people and very welcoming More

by dancanmcdil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2026

We had a very quick and easy experience with April. She had the car pulled up and ready for me everything went really smoothly on a Saturday morning. Tx u April More

by RAVGIRL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2026 -

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 27, 2026

I just bought a beautiful Toyota Highlander with Glazed Carmel interior from April Cromety and I am over the moon about it. Great experience thanks April! More

by High Lander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 27, 2026

I highly recommend going to Alexander Ford. He is a great example of what going above and beyond is. If I could describe the experience, he was dedicated, professional, and he made problem-solv More

by Daryan Moghaddam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Ford
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May 30, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 25, 2026

April Cromety was very helpful and professional. So was Tim in the finance department. Overall, it was a very good experience and the car I bought was in excellent condition. More

by Anthony M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Cromety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cypress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Heritage Toyota Owings Mills responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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