Heritage Toyota Owings Mills

Excellent experience with Mr. Steiner Bought a Camry last week. Was really happy dealing with Mr. Rob Steiner. Very friendly, professional. Took care of all my requests. On top of that, go Bought a Camry last week. Was really happy dealing with Mr. Rob Steiner. Very friendly, professional. Took care of all my requests. On top of that, got a nice price. In all, a great experience. Strongly recommend Rob and R&H Toyota. More

Excellent Experience! We just purchased our Toyota Sienna from Evon Greene at R&H a couple of weeks ago. My husband and I were completely satisfied with the process from b We just purchased our Toyota Sienna from Evon Greene at R&H a couple of weeks ago. My husband and I were completely satisfied with the process from beginning to end. We visited several dealerships as we were shopping around and interacted with multiple sales people. Evon and R&H were way ahead of the rest which is why we ultimately made our purchase there. The Sales Center was bright and inviting, there was a wide range of inventory on hand, and we were treated courteously and professionally by everyone we encountered. Evon was fabulous to work with...he knew his Toyota's, he was engaging, he followed up and delivered on everything he said he would, he was exceedingly professional yet very personable, and most importantly, he guided us toward the purchase of our 2015 Toyota Sienna AWD Limited! We are extremely happy and are loving our vehicle. We will definitely recommend R&H and Evon to people we know. More

It was a good experience with the staff especially Mr Subido I had a good experience dealing with Mr Carlos Subido,he was very professional, very kind,friendly and very accomodating. Keep up the good work Carlos I had a good experience dealing with Mr Carlos Subido,he was very professional, very kind,friendly and very accomodating. Keep up the good work Carlos. More

Time for a new car It was time to trade in my 2003 Honda Accord and I had read several glowing reviews of the 2015 Toyota automobiles in Motor Trend, Car and Driver and It was time to trade in my 2003 Honda Accord and I had read several glowing reviews of the 2015 Toyota automobiles in Motor Trend, Car and Driver and Consumer Reports. My sister and I went to R & H Toyota Scion to look around and from past experience salesmen hardly ever approach women shoppers in a car showroom. A few seconds after entering R & H, Rob Steiner came up to us and asked if he could be of service. We looked at the Camry and decided it was too big and opted to look at the Corolla which I liked very much. After this visit, I must have stopped back 3 or 4 more times and called Rob a few times with questions and on every occasion he was courteous, informative, and friendly. My husband and I did end up purchasing a new 2015 Corolla Sport Premium from Rob at a very fair price with excellent financing (0.9% interest) and had an excellent experience all around. I would definitely recommend R&H Toyota Scion without reservation. More

Able to get the job done!!! Very happy! They were able to get me my second loan and were extremely helpful. They went above and beyond!!!i felt very important and like they cared Very happy! They were able to get me my second loan and were extremely helpful. They went above and beyond!!!i felt very important and like they cared More

Love R&H Just completed my second purchase from R&H with Evon. New Scion TC 8 years ago and Highlander (certified used) this time around. Evon was my salesman Just completed my second purchase from R&H with Evon. New Scion TC 8 years ago and Highlander (certified used) this time around. Evon was my salesman both times. We will be back here when it's time to purchase again! Great experience. Evon is the best. More

Conspiracy I wrote a completely articulate, fact-based negative review of r&h that magically disappeared. This would not disturb me so much, but everyone there I wrote a completely articulate, fact-based negative review of r&h that magically disappeared. This would not disturb me so much, but everyone there throws their "perfect" online reviews in your face if you voice displeasure. The salesman sold me lifetime oil changes and my receipt states as much. They claim that this does not exist, but no one can explain the source of the $900 listed as maintenance. They have charged me for services that did not fix the problem, resulting in multiple return trips. I would forgive this, but an oil change lasts almost 3 hours after they attempt to upsell you for services. Again, I would forgive this as part of the business, but they bad mouth other dealerships for their low ratings, but obviously some sort of software prevents tarnishing their allegedly impeccable resume. More

Poor communications lead to no deal for vehicle of choice Crippling communications internally with management team led to loss of our sale. Don't stop here to purchase a vehicle unless you enjoy dealer shen Crippling communications internally with management team led to loss of our sale. Don't stop here to purchase a vehicle unless you enjoy dealer shenanigans...not sure if this is the same at all Mile One Dealerships but we're not interested in finding out. More

This is the place to go! This is the second time we have bought or leased cars from R & H Toyota. We went back because we had such a wonderful experience the first time with R This is the second time we have bought or leased cars from R & H Toyota. We went back because we had such a wonderful experience the first time with Rob Steiner that we thought we'd try our luck again. He worked with us to find the cars that we wanted for the price we wanted. We were able to lease a 2014 and a 2015 vehicle for less than what our current payments were on our current cars. VERY pleased with every aspect of their customer service from both the sales and service departments. We have been taking cars to their service department since we moved to Pikesville more than 5 years ago. I can't say enough about this dealership and service department! More