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Heritage Toyota Scion Owings Mills - Service Center

Owings Mills, MD

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88 Reviews

88 Reviews of Heritage Toyota Scion Owings Mills - Service Center

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October 09, 2018

Carlos is simply amazing!! After a couple weeks of owning our new Prius C (and loving it) Carlos called to check in with us as well as let us know that Toyota had actually sent More

by PriusMaximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
Oct 12, 2018 -

Heritage Toyota Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2018

Professional, Patient, & Friendly My son and I brought his car in for service and enjoyed the service that we were given. Alphonse Warner assisted us with a smile. He was very pleasa More

by goodness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Warner
Oct 01, 2018 -

Heritage Toyota Owings Mills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2018

Outstand Customer Service From the moment I drove in I was greeted warmly and sat down with my service advisor Jake; He immediately welcomed me and introduced himself. From the More

by KGavin12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Gold
Sep 03, 2018 -

Heritage Toyota Owings Mills responded

Thanks for your kind words and recommendation! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2018

The best customer service ever! From the start, the intake was expedient, friendly. The oil change was efficient. This place goes above and beyond to satisfy the customer. Thanks T More

by Betsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Gold
Aug 10, 2018 -

Heritage Toyota Owings Mills responded

Betsy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Toyota Owings Mills! We sincerely value your business and look forward to your next visit! Take care!

July 18, 2018

Easy to schedule an appointment, with fast service Eric Suetrong at Heritage Toyota Owings Mills was courteous, welcoming, helpful, and knowledgeable. He looked up my information quickly and was able t More

by dreamingagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Suetrong
Jul 20, 2018 -

Heritage Toyota Owings Mills responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 27, 2018

Excellent Advisor Eric Suetrong was my adviser for the repairs on my 2001 Camry and was excellent in the execution of his duties. He demonstrated an excellent knowledg More

by cpilgrim12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Suetrong
Jun 29, 2018 -

Heritage Toyota Owings Mills responded

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2018

Professional, Courteous & Excellent Follow Up I have had several experiences with Heritage Toyota Service Center fo my 2010 Toyota Prius III. All 3 appointments were originally prompted by a Reca More

by H20shed65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Heritage Toyota Owings Mills responded

Hello, thank you for your kind words and this wonderful review! We will be sure to pass along your comments to Dave and the rest of the team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2018

Great customer service This dealership was a top notch. Went to visi Carlod Subido, who always keep intouch with us....he is a frendly, helpful and hones salesman thats why More

by Bondang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Subido
Jun 15, 2018 -

Heritage Toyota Owings Mills responded

Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2018

Service Center On May 29, 2018 I took my 2011 Toyota Venza to Heritage Toyota Owings Mills 9801 Reisterstown Rd Owings Mills, MD 21117 for service. My front passenge More

by Mrbigdaddy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Pulignani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Gold
March 23, 2018

Excellent and friendly service I didn't have an appointment . I drove in and Alphonse quickly diagnosed my problem, gave me an accurate time for the repair to be made , and an accu More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Warner
Mar 26, 2018 -

Heritage Toyota Owings Mills responded

David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Toyota Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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