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Heritage Toyota
S. Burlington, VT
3,965 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,965 reviews
June 15, 2024
James was positively WONDERFUL! I am not one to gush, but I feel so lucky that he pushed 5 and we connected!!! He was extremely patient with all the questions we threw at him and I am not one to gush, but I feel so lucky that he pushed 5 and we connected!!! He was extremely patient with all the questions we threw at him and answered all!! Leasing is totally new to me and he explained and made it all easy. I most highly recommend him!!! More
by loraynevt
Helpful June 15, 2024
Brian was great throughout this process. He is easy to talk to and always accommodated us. Thank you! He is easy to talk to and always accommodated us. Thank you! More
by Corey
June 15, 2024
What a fantastic experience. I can't say enough about how patient and helpful Brian was. Patrick was also very efficient and helpful. What a great business! I can't say enough about how patient and helpful Brian was. Patrick was also very efficient and helpful. What a great business! More
by Jules
June 15, 2024
Adam and Mr Mcquade were spectacular in the service we received. Christine in finance was also very enjoyable to work with received. Christine in finance was also very enjoyable to work with More
by joelkynoch99rav 4
June 15, 2024
Tek was awesome! I initially reached out to him about anything available for the bz4x and he had me come in and test drive one. He helped me out with putting a deposi I initially reached out to him about anything available for the bz4x and he had me come in and test drive one. He helped me out with putting a deposit down and I ordered the exact one that I wanted. At no time was I pressured or put into a position where I wasn’t in control. Tel was informative and easy to talk to, he made sure that I got answers that I needed and was up front at all times. It took about a month for my car to come in, something that Tek kept up with and kept me in the loop. The final day was easy and a breeze. I will 100% be back to work with Tek in the future. Thank you Tek and team! More
by Joelfelion
June 14, 2024
Heritage Toyota was welcoming, family friendly, and had a great staff from the moment we talked in the door to the moment we drove off the lot. Our sales representative Joe Mount was professional, knowledgea great staff from the moment we talked in the door to the moment we drove off the lot. Our sales representative Joe Mount was professional, knowledgeable, and accommodating throughout the process. Patrick in financing was a pleasure to work with as well. I'd go back again! More
by cjdapp
June 12, 2024
Very good customer service and helpful, answer all my concerns. I am glad to work with Lindsey concerns. I am glad to work with Lindsey More
by pleikupho12345
Employees Worked With
June 12, 2024
Steve Kemp exemplifies fantastic customer service. After an absolutely horrific experience with Faith Toyota and their customer service rep including the 800 number,to file a complaint, I was relucta After an absolutely horrific experience with Faith Toyota and their customer service rep including the 800 number,to file a complaint, I was reluctant to purchase a car from Toyota given that the dealerships generally represent the brand. My daughter’s preference was a RAV4 Hybrid Premium XLE so I decided to give Heritage a try. Not only did Steve change my mind about thw Toyota brand, but he went above and beyond expectations to ensure that our priorities in purchasing a car were met. His communication was timely, his enthusiasm and knowledge of the car remarkable and my daughter ended up with the car she had hoped for. . Thank you Steve for being such a wonderful person to work with. I hope your boss and Toyota as a whole recognize your commitment to customer service and Toyota. Thanks, Maralyn More
by Maralyn
Employees Worked With
June 11, 2024
Heritage Toyota is a very large dealership with a good variety of vehicles. I was able to find the exact Toyota Tundra I was looking for. variety of vehicles. I was able to find the exact Toyota Tundra I was looking for. More
by gunther12972
June 11, 2024
Heritage Toyota was very friendly and had a great selection of vehicles in stock and online. selection of vehicles in stock and online. More
by Nikki Mann
