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Heritage Toyota

S. Burlington, VT

4.9
4,395 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,395 reviews

October 29, 2020

Scheduling and day of service was smooth and easy. The staff at Heritage coordinated the service on my vehicle along with winter tire changeover and detailing. Everything was accomplished in one visit. Wh More

by Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Heritage Toyota responded

Riley, Thank you for taking the time to share your feedback - We are pleased to hear that your visit went smoothly, and that our staff was able to coordinate all of your scheduled appointments to be completed in one visit! We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

October 29, 2020

Sales and financing process/experience very smooth, pleasurable, hassle free, and surprisingly quick. Pleased with trade allowance, responsiveness to questions I had and new vehicle. Toyota incentive More

by Tim C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Weeks (financing)
Oct 29, 2020 -

Heritage Toyota responded

Tim, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe and our staff to find your new Toyota, and that they were able to make the process a smooth one! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new RAV4, and safe travels!

October 27, 2020

Heritage is a great dealership! They are friendly, courteous and knowledgeable! And always on time! Kept me informed every step of the way for service. More

by Kathy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Heritage Toyota responded

Kathy, Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department went smoothly! We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

October 26, 2020

Works for the buyer. Made my purchase enjoyable and will be going back again. Rob is the man! If you need someone honest and reliable then give him a call. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are thrilled to hear that you enjoyed working with Rob to shop for your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 25, 2020

From internet contactEd Larkin and Bernie Cieplicki to From internet contact Ed Larkin and Bernie Cieplicki to the financial person The experience was great Vehicle is everything I wanted and the pric More

by jean.birtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler, Bernie Cieplicki
Oct 26, 2020 -

Heritage Toyota responded

Jean, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our staff to find your new Highlander! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Highlander and safe travels!

October 25, 2020

I thoroughly enjoyed working with Chuck! He sold me my last two cars and has made the process very simple and enjoyable! Chuck was able to find me my dream Rav 4 Hybrid and spent a ton of time showing me More

by laurentyler927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 26, 2020 -

Heritage Toyota responded

Lauren, Thank you for taking the time to share your feedback, and congratulations on your third Toyota from Heritage! We are so pleased to hear that you enjoyed working with Chuck to find your dream RAV4, and we hope you enjoy it! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

October 24, 2020

Chucky noticed a used Toyota Land Cruiser on their lot. It has 23.0 miles on it, a few years old and perfect condition. He thought of us, knowing our 4th and current LandCruiser had over 200.0 miles on i More

by vermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 26, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you have enjoyed working with Chuck, and that the timing was right for him to help find you an upgrade to your Land Cruiser! We look forward to seeing you for your next scheduled service appointment, Until then, enjoy your new Land Cruiser, and safe travels!

October 24, 2020

Mark and Christine were both very helpful and made the whole process smooth and easy. I would highly recommed working with them and this dealrship. More

by Chloe Feller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Oct 26, 2020 -

Heritage Toyota responded

Chloe, Thank you for taking the time to share your feedback - We are pleased to hear that Marc and Christine were able to make sure that finding and bringing home your new Toyota was a smooth an enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 23, 2020

Chuck Was amazing!! He found us the perfect van for our family, The Whole heritage Team from start to finish made the process so easy and smooth. Chuck you and the Heritage Team will continue to have our b More

by Korkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Startari, Chuck Spinner
Oct 23, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck to find your family's new van, and that choosing it and that everything went smoothly throughout the process! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 23, 2020

Chuck and Joe were a truly amazing team to work with. I arrived on a busy night and walked away with the car I had been dreaming about for my growing family. They answered all my questions and made the pro More

by AmandaRW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Joe Agresti
Oct 23, 2020 -

Heritage Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and Joe, and equally glad that they were able to help you find the dream van for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new van, and safe travels to you and your family!

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