Heritage Toyota

By far the most personable experience buying a car! My husband, son, and I went to the dealership on Saturday and had an appointment with Ryan. Right from the start, the experience was better than any o My husband, son, and I went to the dealership on Saturday and had an appointment with Ryan. Right from the start, the experience was better than any other experience we have had purchasing a vehicle. The environment was open, inviting, and comfortable. Ryan was very upbeat, understanding, and entertaining to work with. You could tell that he had our best interest at heart and was trying his hardest to get us into the vehicle that I wanted. Honestly dealing with Ryan was like talking to a friend. We would definitely recommend Heritage Toyota to anyone looking to purchase a vehicle that wants a no pressure salesman. More

Experience couldn't have been worse We purchased a 2010 Tundra online from a salesperson that we previously bought from a few years' ago. The first purchase went very well, but the seco We purchased a 2010 Tundra online from a salesperson that we previously bought from a few years' ago. The first purchase went very well, but the second was a disaster on any scale you could imagine. I have cancer and when we purchased the truck, I had to rely on the salesperson to answer questions honestly and arrange delivery, as we live a considerable distance away. They did deliver, but when it came in our yard, the inside of the tailgate was badly dented, the corrosion around the battery terminals was beyond belief and there was a tear in the back seat on the drivers side that I specifically asked the salesperson if it was a tear (as seen in the online pics) and he said it was a "button." Yes, there is a button there, but the tear was significant and right next to the button. Overall, he said the truck was "nice." Hardly. He took advantage of us and was very nasty after we took delivery when these things were mentioned. We overpaid (our fault) but even more so, we trusted him to help us given our situation. We also had an incident with the truck shortly after delivery in which the lug nuts on the LF wheel came loose on the interstate and the truck had to be towed to Burlington to re-torque the nuts. The service advisor said no one would be held accountable. When I picked up the truck, there was a huge greasy handprint on the passenger side front seat! Never, NEVER buy front this dealership! More

attentive Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt More

Good Experience Daniel was thorough in providing info about the car, future support from the dealership and financial Informational. He pleasantly and professionally Daniel was thorough in providing info about the car, future support from the dealership and financial Informational. He pleasantly and professionally “sold” the car, working hard to answer all our questions and addressing all of our concerns. He is a very good salesman. More

Purchasing at Heritage Toyota A truly comfortable place to buy a car. Our salesperson, Eleni, was inspirational. She sold us a Rav4 nine years ago and picked right up where she l A truly comfortable place to buy a car. Our salesperson, Eleni, was inspirational. She sold us a Rav4 nine years ago and picked right up where she left off to get us a truly exceptional deal on another Rav4. There was no problem that she couldn't overcome to get us into the newer car. I will never buy a car from anyone else or any other dealership. More

Felt like family Mark was amazing. I had visited other dealerships and I was prepared for disappointment...He was very friendly, came right up to meet me when I was j Mark was amazing. I had visited other dealerships and I was prepared for disappointment...He was very friendly, came right up to meet me when I was just looking on the lot. I really wasnt sure what I wanted because I had an FJ Cruiser and loved it, but they arent making them anymore...He listened and helped me find exactly what I was looking for. I had to be in a certain price range and i really wanted a particular color,interior, and make...he never gave up, he went to bat me and ultimately got it done. Its my first lease, and I am looking forward my new adventure...in my Rav4 Adventure!!! More

Fair price, good people I felt that I received a square deal from Heritage. The salesman, Harrison, was patient, honest, transparent with all information, and very helpful an I felt that I received a square deal from Heritage. The salesman, Harrison, was patient, honest, transparent with all information, and very helpful and accommodating overall. I got what I felt was fair for my trade-in. When we did the numbers and I saw that the car I first looked at was going to be a bit out of my price range, I received no high pressure pitch to get me to move forward on it. Instead I was given a host of other vehicle options. More

Rav4 lease I had a good experience leasing my Rav 4..exchanged my old lease for new. It was quick and rewarding. Ryan Hardy did a great job,he takes time to he I had a good experience leasing my Rav 4..exchanged my old lease for new. It was quick and rewarding. Ryan Hardy did a great job,he takes time to help get close to the price you want to pay. I recommend Heritage toyota. More

Attentive Sales Team Salesman was very attentive even though he was relatively new on the job. This indicates a good sales training program. Dealership has a comfortable e Salesman was very attentive even though he was relatively new on the job. This indicates a good sales training program. Dealership has a comfortable environment to do business in. More

Sales and service The salesman mark was excellent. No pressure, knowledgeable, and was able to explain all features I would definitely recommend mark for sales. The s The salesman mark was excellent. No pressure, knowledgeable, and was able to explain all features I would definitely recommend mark for sales. The service was very accommodating and thorough. More