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Heritage Toyota

S. Burlington, VT

4.9
4,452 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,452 reviews

July 13, 2020

Pleasant experiencePatient salesperson who was eager and Pleasant experience Patient salesperson who was eager and honest and professional and cool Glad i bought truck there after looking at other dealers More

by Horses2
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for choosing Heritage Toyota as the place to purchase your new vehicle! We are pleased to hear that you enjoyed working with Neal and Christine, and that they were able to help find the right truck for you. We look forward to seeing you again for your first scheduled maintenance visit, Until then, enjoy your new truck and safe travels!

July 10, 2020

Great experience with this dealership with regards to their after sale customer service, and their collision repair service - the paint job on my truck looks awesome! More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth, Collision Re pair Center *****, Brandy St. Peter
Jul 10, 2020 -

Heritage Toyota responded

Barbie, Thank you for taking the time to share your feedback! We are pleased to hear that your interactions with all of our staff and departments have been enjoyable for you. We look forward to seeing in the service department for your next scheduled maintenance visit! Until then, safe travels!

July 10, 2020

3rd Truck from Chuck This is the 3rd truck I have purchased or leased from Heritage Toyota and Chuck Heingartner is my man. He makes the whole process seamless and easy. More

by lobrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 10, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Chuck! We are pleased to hear that he continues to help you and your family find the right vehicles for your needs, and takes good care of you and your family when you come in for service appointments. We hope both you and your wife enjoy your new vehicles, and we look forward to seeing you in the service department for your next scheduled maintenance visits, Until then, enjoy your new vehicles and safe travels!

July 10, 2020

Herritiage as a whole is a great team and has top notch customer service! They sell the best and are the best! Always a pleasure to be there for all my suv needs! 💕 More

by Green Sunlight
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Heck, Jared Vaughan
Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with our staff! We are pleased to hear that your visits to our showroom and service departments have been enjoyable. Thank you for choosing Heritage Toyota, and we look forward to seeing you again soon, Until then, safe travels!

July 10, 2020

Never disappointed at Heritage. It’s our second car buying experience and everyone, sales, service, scheduling- they are top notch. Pandemic protocol was also excellent. More

by Thea
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy St. Peter, Jared Vaughan
Jul 10, 2020 -

Heritage Toyota responded

Thea, Thank you for taking the time to share your feedback! We are pleased to hear that your visit to our showroom was enjoyable, and that our staff was able to help you find another great vehicle! We look forward to seeing you again in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

July 08, 2020

Great Matt went out of his way to help. First time customer. Went into dealership at 1pm came out at 4 pm with a great truck. More

by Rechafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Heritage Toyota responded

Thank you for taking the time share you feedback from working with Matt! We are glad to hear that your visit to our showroom was enjoyable, and that Matt and our staff were able to help you find the right truck. We look forward to seeing you again for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2020

Love my new RAV4, Thanks Derek! I came to Heritage Toyota really needing a new car. I was assigned to Derek Blood as my sales representative and since the very first, "hello" he was More

by bschorn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Derek! We are glad to hear your visit to our showroom was enjoyable, and that Derek was able to help you find the right vehicle for you (and to help customize it to fit your needs!) We will look forward to seeing you for your first scheduled service appointment, Until then, enjoy your new RAV4 and safe travels!

July 08, 2020

Totally satisfied with Heritage Toyota. The staff is very professional in all aspects of their duties. The premises is constantly cleaned and sanitized. Great place. More

by Manning, t 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd, Jason Dillon, Marc Halliday, Elizabeth Bockus, Bernie Cieplicki, Steve Kemp
Jul 08, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feed back! We are glad to hear your visit to our showroom was enjoyable. We hope you enjoy your new vehicle, and we look forward to seeing you for your first scheduled maintenance visit. Until then, safe travels!

July 08, 2020

2020 Tundra - Great Truck and Great Truck Buying Experience This is the fourth vehicle I have purchased from Chuck H. at Heritage Toyota in the past 5 years. I keep coming back to him because he honest, caring More

by kyle.leblanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 08, 2020 -

Heritage Toyota responded

Kyle, Thank you for taking the time to share your feedback from working with Chuck! We are glad to hear that he was once again able to help you find the right truck for you. We look forward to seeing you again when it's time for the next one! Until then, safe travels!

July 07, 2020

Efficient, fast and friendly. They serviced my car quickly. Communicated with me every step of the way. They delivered in the time frame that was quoted. More

by smerchant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Jul 08, 2020 -

Heritage Toyota responded

Thank you for taking the time share your feedback from working with Brandy and our service department! We are glad to hear that your visit went smoothly, and our staff was able to get your service accomplished in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

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