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Heritage Toyota

S. Burlington, VT

4.9
4,449 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,449 reviews

April 23, 2016

Not your typical salesman.. We just purchased our second Toyota from Rob. His passion for the Toyota brand has kept us coming back and turned us into believers. We have recomme More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Heritage Toyota responded

Val, What a nice review! Thank you for posting. It's great to hear that you enjoyed working with Rob. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2016

John DeWilde made it easy to buy a 2016 Toyota Highlander. My wife and I had been looking for a new vehicle over the past few months and we feel very fortunate to have come across John DeWilde one winter day i More

by HW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Mar 31, 2017 -

Heritage Toyota responded

What a nice review! Thank you for your kind words about John. I'm glad that he provided such an excellent purchasing experience. I hope you are enjoying your new Highlander! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2016

Great experence dealing with Heritage Toyota I had a very good experience rolling over into a new lease of a Tacoma dealing with John DeWilde. This is my 5th or 6th vehicle purchased or leased fr More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DeWilde
Mar 31, 2017 -

Heritage Toyota responded

We appreciate you taking the time to share your experience. It's always nice to hear from a happy long-time customer. I'm glad you enjoyed working with John. Happy driving! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2016

Great service experience Matt was very helpful. He even caught the fact that I didn't need an oil change because I use synthetic oil and put few miles on my car. He pointed More

by Patricia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Apr 19, 2016 -

Heritage Toyota responded

Patricia, It's great to hear that you enjoyed working with Matt. Thank you for sharing your experience on DealerRater. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2016

excellent car buying experience Heritage's Chuck Heingartner put me in just the right vehicle with minimal hassle. My last two cars I shopped for and bought off the net. When I sto More

by Wm Darrow
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 19, 2016 -

Heritage Toyota responded

Thank you for kind words about Chuck. I'm glad to hear that he was so nice to work with. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2016

Excellent Experience Just bought our fifth car from Heritage. We keep coming back because of the quality of the product and the sales experience. Shawn Carpenter was v More

by timothybourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Apr 20, 2016 -

Heritage Toyota responded

Timothy, Thank you for your recommendation of Shawn and Heritage Toyota. It's excellent to hear that your purchasing experiences with the H Team have been stellar. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 18, 2016

wonderful sales experience I have now dealt with Chuck Heingartner for two purchases. My 2014 Tundra and 2016 Hybrid RAV4. I have never met a more knowledgable person in the ent More

by vtjerry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Chuck Heingartner
Apr 19, 2016 -

Heritage Toyota responded

vtjerry, What a nice review! Glad to hear that you enjoyed working with Chuck when purchasing your last two vehicles. We appreciate you taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2016

5 star salesman It was a pleasure working with Rob. He worked diligently to find a Toyota Highlander within the price range that worked for my budget. I drove away More

by Sam1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2016 -

Heritage Toyota responded

Sam, Thank you for the kind words about Rob. We appreciate you taking the time to share your positive experience on DealerRater. Enjoy your new Highlander! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2016

Great service The vehicle intake process is better than any place I've ever been. Fast, friendly, drive you right in. I had mine in for recall work and there was More

by ToyotaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Godoy
Apr 15, 2016 -

Heritage Toyota responded

ToyotaDriver, I'm glad to hear that your appointment went well for the most part and that you enjoyed working with José. Thank you for posting. I apologize for the state your vehicle was returned to you in. We would like the opportunity to address this concern. Please contact me at the email address below if you'd would like to discuss further. Sincerely, Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

April 11, 2016

Service As always the service is over the top!! Friendly and attentive to your needs. I have now owned a Toyota for 15 years, and cannot complain about thei More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Apr 11, 2016 -

Heritage Toyota responded

Joan, Wow! What a great review. Thank you for sharing your thoughts. It's nice to hear that you have received consistently top notch service from the Heritage Toyota service department. Nora Krom Customer Relations Specialist Heritage Automotive Group

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