Heritage Toyota

Couldn't be happier! My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our resea My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our research and we went to a couple different dealerships. The first dealership we went to we were there for 3 hours and by the end of the 3rd hour we were about to sign until I looked at my husband and said I think I’m going to cry. He looked at me and told the sales rep that we never intended on signing papers or buying a car today and that we needed to take the night to think about it. The next day we decided to go to Heritage Toyota instead, where we had Chuck Heingartner assisting us. We told him our dream car and we told him our budget. He and his team somehow managed to make the two work together as well as getting us a great service package. Not to mention they gave us an extremely fair price for our trade in! Needles to say when I left there I may have felt like I was going to cry, but it if I did it would’ve been tears of joy not because I felt pushed or unsure! I’ve never felt so respected by a sales rep before. I felt as though they truly cared about me, my needs, my budget, everything. I would recommend this team to ANYONE! Not to mention they all help each other out and work as an actual team. I just couldn’t be happier, thank you Chuck Heingartner, Megan Terry and Travis Green! You made our first car buying experience great! More

Tacoma frame replacement Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, prov Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, provided a loaner truck for as long as it takes to fix my truck. Thanks! More

Unbelievable customer service We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything, made sure it went from department to department. He gave us a loaner car and we went shopping while he handled everything. Fantastic experience. More

Painless to go home with a Prius V We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager f We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager for the experience but Daniel was polite, kind, and a good listener. He heard what our questions and concerns were and helped us move through the process more quickly than I thought was possible which was a great bonus. We appreciated his mellow style and found it easy to talk through the details. We are delighted with the car and definitely recommend working with Daniel. More

Safety recall Service on my Corolla. I appreciated the shuttle service. Job was done on time. Service people are courteous. They greet customers with smile and respect. Keep up the good w I appreciated the shuttle service. Job was done on time. Service people are courteous. They greet customers with smile and respect. Keep up the good work in Service dept. More

Great experience! We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs a We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs and wants and were able to find us a vehicle we were looking for with everything we needed plus much more and come up with a price that fit our budget. We never once felt pressured. The service was above and beyond our expectations! Thanks for everything to both of you! More

Very Pleased Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with. Appreciate his personable attitude and interest in knowing what the customer is looking for. More

Exceeds Expectations Again This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highl This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highly recommend!! More

Service Was having problem with parking brake release, pull in to the service bay without appointment. I was taken care of in a matter of minutes. Service was Was having problem with parking brake release, pull in to the service bay without appointment. I was taken care of in a matter of minutes. Service was unreal and the service advisor Patti Bowdy was just great. More

Excellent Service The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreci The Service Team is always helpful. As soon as you enter the facility they take care to make sure they understand the service you require. I appreciate having the alignment checked each time I go, it sure has saved on tires and mileage! More