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Heritage Toyota
S. Burlington, VT
4,400 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,400 reviews
November 08, 2015
Excellent experience! My appointment was moved up with no problem so I could meet warranty requirements. Amber Miles was attentive, kept me up-to-date on the progress of m My appointment was moved up with no problem so I could meet warranty requirements. Amber Miles was attentive, kept me up-to-date on the progress of my repair, was courteous and a pleasure to deal with. It made what I thought would be an arduous task a pleasant visit. More
by Oneill37
Employees Worked With
Amber Miles: Service Advisor
November 07, 2015
Stress free experience. The buying experience with Rob was truly enjoyable. No pressure. He let us steer the conversation. We knew what we wanted for a vehicle before we The buying experience with Rob was truly enjoyable. No pressure. He let us steer the conversation. We knew what we wanted for a vehicle before we came in. He quickly drew up the paperwork, and handed us over to Jeff, to take care of the financing. This was completed within a short period of time. Then we were introduced to Jeremy, who went over all the features of the car. He was very thorough, and even paired up our phones to the Bluetooth. Truly, no stone left unturned. All in all, everyone that we came in contact with at Heritage Toyota was professional, courteous, and very friendly. We will definitely be a repeat customer when our lease is up. More
by wayne.racine.5
November 06, 2015
Two thumbs up Rob went above and beyond to make our deal happen. We did the majority of the negotiations over the phone. In and out of the dealership in about an ho Rob went above and beyond to make our deal happen. We did the majority of the negotiations over the phone. In and out of the dealership in about an hour. Easiest car purchase ever!!! More
by Heather and Shawn
November 05, 2015
Good Job Shawn worked both for the dealership and for me in closing a new lease on a Rav4 XLE. He was instrumental in making the lease happen and I am now in Shawn worked both for the dealership and for me in closing a new lease on a Rav4 XLE. He was instrumental in making the lease happen and I am now in a Toyota after 25 years of Honda's. More
by don
Employees Worked With
Megan Terry, Megan Terry, Shawn Carpenter
November 01, 2015
Great Dana got me in for service that was a good time for me. No pressure for things that I wasn't asking for. Waiting for deals that I need done in the fu Dana got me in for service that was a good time for me. No pressure for things that I wasn't asking for. Waiting for deals that I need done in the future. More
by Hank
Employees Worked With
Dana Lawrence
November 01, 2015
Great experience Very thorough. No games. Super service! Seamless. Delivered exactly what we wanted as fast as possible. A very positive experience. Would recommend Very thorough. No games. Super service! Seamless. Delivered exactly what we wanted as fast as possible. A very positive experience. Would recommend heritage Toyota to anyone looking for a new or pre owned car. More
by Kristen1885
Employees Worked With
Angus Gunn
November 01, 2015
Extremely helpful. I recently bought a vehicle from Toyota Heritage in Burlington, VT. I am very pleased with the service in general and especially Jason Dillon who help I recently bought a vehicle from Toyota Heritage in Burlington, VT. I am very pleased with the service in general and especially Jason Dillon who helped me get the write car. More
by Marios
Employees Worked With
Jason Dillon, Adam Stoner
October 31, 2015
Great customer service Clean, wide selection of car to pick from. great location,fast service, clean waiting room and friendly sales staff. just a over al customer service Clean, wide selection of car to pick from. great location,fast service, clean waiting room and friendly sales staff. just a over all great experience.. More
by John
Employees Worked With
Laz Koep
October 28, 2015
Always a pleasure. Brought my car in to have the snow tires put on and get car ready for winter. Dana greeted me right away and took down what I needed to get done. It w Brought my car in to have the snow tires put on and get car ready for winter. Dana greeted me right away and took down what I needed to get done. It was done in less time than I expected. I had bought the trays for my front seat and Dana put them in for me, which was very nice. I always enjoy the people at Heritage service. They seem to be happy people and they work as a team which is a great environment for the customer. More
by Ldybnkr
Employees Worked With
Dana Lawrence
October 24, 2015
Great people to work with Had a great experience working with this dealership and Shawn Carpenter. Just recommended my brother-in-law to go talk with them as he is ready to up Had a great experience working with this dealership and Shawn Carpenter. Just recommended my brother-in-law to go talk with them as he is ready to up grade his vehicle. Sure he will leave happy More
by jim&joyce
Employees Worked With
Shawn Carpenter
