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Heritage Toyota

S. Burlington, VT

4.9
4,451 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,451 reviews

December 07, 2015

Amazing! Over the top dealership. The minute I walked thru the door I was greeted by someone who offered to help me and offered me coffee which was very nice. My sales person Eleni Flo More

by lbresett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eleni Floyd, Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great endorsement of the H Team! It's so nice to hear that everyone worked together to provide you with an excellent purchasing experience. Thank you for taking the time to mention the individual staff members who helped out. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2015

Great Place to Buy A Car! We shopped around before coming into Heritage and we were so impressed by the service we received, that we'll never go anywhere else again. Jason was More

by efrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great review! We appreciate you spending your time to post on DealerRater. I'm glad Jason and Nick were so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2015

Flat tire I had a flat tire and drove to heritage to see if they could patch it but they were not able to so I ended up having to get all new tires. I didn't w More

by Gin blossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom from service
Dec 07, 2015 -

Heritage Toyota responded

We appreciate you taking the time to share your experience. It's great to hear your visit went so smoothly. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2015

Exceptional!!! I started by emailing Heritage Toyota and Rick got back to me very quickly! He set a convenient time to come by the dealership and introduced me to M More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stoner
Dec 07, 2015 -

Heritage Toyota responded

Brian, Thank you for posting a stellar review! I'm glad Adam and the rest of the team were so great to work with. Enjoy you new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2015

Need new battery. It was done right and fairly quickly. No problems. Just drove in without an appointment and it was taken care of promptly and for a reasonable price. Added words to make up 25 total. More

by jgersbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 04, 2015 -

Heritage Toyota responded

Thank you for sharing your comments. It's great to hear that your visit to our service department went so smoothly. And thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 03, 2015

Excellent service Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thoroug More

by VTshopper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 04, 2015 -

Heritage Toyota responded

Glad to hear Amber was so helpful. Thank you for taking the time to post a review. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2015

So confident we drove from CT We had a frame replaced on our Tacoma. Although we could have had this done in CT, we chose Heritage! The service and information we received with the More

by CTTacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles, Kate, and Andrew
Dec 04, 2015 -

Heritage Toyota responded

Thank you for the glowing recommendation of our Service Department! It really says something that you came all the way from Connecticut. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2015

Great car purchase experience! Angus was great! We know what we wanted to pay and which car we wanted. He made sure to make himself available when we needed him and we quickly cam More

by PCVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Angus Gunn
Dec 01, 2015 -

Heritage Toyota responded

PCVT, Glad to hear Angus was so great to work with. We appreciate you taking the time to write a review. Hope you are enjoying that new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2015

Friendly atmosphere, helpful sales team! I was looking to trade in my car that my parents had bought for me while in college, and was looking into the small to mid-sized SUV market. I test dr More

by HappyRAV4owner!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin, Megan Terry, Jeremy Martin, Marc Halliday
Dec 01, 2015 -

Heritage Toyota responded

Sounds like Marc did a great job helping you find a vehicle that fits your needs. I'm glad he and the rest of the team provided such a positive experience. Thanks for sharing your comments. Enjoy that new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2015

Great Experience Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mi More

by DG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Green, Chuck Heingartner
Dec 01, 2015 -

Heritage Toyota responded

DG, Thank you for the nice review. It's great to hear that everyone on the team went above and beyond to make sure your purchase experience was stellar. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

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