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Heritage Toyota

S. Burlington, VT

4.9
4,455 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,455 reviews

August 07, 2015

Heritage is a great choice! Chuck was great! He made things happen fast and always responded to all my questions quickly. He made it a smooth experience. You cannot beat Heritage More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 07, 2015 -

Heritage Toyota responded

Satisfied Customer, Well, your screen name says it all! Thank you for the five star review. We appreciate your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

love my Rav4 Great people Phil Devoid was a pleasure to deal with The finance guy was good also once they got to us ...we sat for a while More

by phillycheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid
Aug 12, 2015 -

Heritage Toyota responded

phillycheese, Thanks for the review! Glad you’re loving that Rav4. It's good to hear that Phil was so great to work with. I apologize for the wait for the finance portion of the purchase process. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

The best Seevice Ever I have been buying and Leasing cars for many years and Heritage Toyota and Scion is the best I have ever seen from the top down service and parts Paul More

by Cbarnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire Service and Parts team!!'
Aug 07, 2015 -

Heritage Toyota responded

Vt boy, We appreciate you taking the time to share your thoughts. Thank you for the kind words about the entire Heritage Toyota team! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

Most honest sales manager i've ever met. I had been shopping for a good used heavy duty pickup truck for several months, I stopped at every dealer in Burlington that sells heavy duty trucks More

by matty12986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 07, 2015 -

Heritage Toyota responded

matty12986, Thank you for your review. Good to hear that Megan provided such a great purchasing experience. Enjoy your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

I'd buy a car from Heritage Toyota again I'd visited and abruptly walked out of several dealerships over the past couple of months because I'm easily annoyed by sales gimmicks or attempts at More

by Claus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Aug 06, 2015 -

Heritage Toyota responded

Claus, Thank you for your thoughtful review. We welcome your feedback and will take your concerns under advisement. While I’m sorry the experience did not completely meet your expectations, I’m glad Angus was helpful in making the car buying process smooth. Enjoy your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

top rating! Timely, thorough, efficient and good spirited service. I was in and out within the projected time frame and the work was done beautifully and accordin More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't know her name.
Aug 04, 2015 -

Heritage Toyota responded

Toyota fan, Great to hear our Toyota service team is doing such good work! Thank you for writing such a nice review. We appreciate it. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

Great service at Heritage Toyota Dealership bends over backwards to be helpful and give high quality service. A special shout out goes to Jim Thayer who has transported me back and f More

by Westford commuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Thayer
Aug 04, 2015 -

Heritage Toyota responded

Westford commuter, Thank you for highlighting what a great job Jim is doing! We know taking time out of a busy schedule to get your vehicle serviced can be challenging. So, it’s nice to hear good things about such an important part of our service team. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

Excellent dealer and very good customer service I just purchase a 2008 Toyota Corolla from Heritage Toyota. John Loud, Conor McQuade and Jon Diamond made my car purchasing experience very easy for More

by manderson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Diamond
Aug 04, 2015 -

Heritage Toyota responded

manderson55, What a great review! Thank you for posting. Enjoy your Corolla! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

We came to look, we drove home a new car. And that title sums up the Heritage experience with Chuck Heingartner! Chuck is personable, sincere and knowledgeable, with many years in the busines More

by CalW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin, Travis Green, Chuck Heingartner
Aug 04, 2015 -

Heritage Toyota responded

CalW, Thank you for the kind words about Chuck, Ed, Travis and the rest of the team at Heritage Toyota. We appreciate you taking the time to leave a detailed review. I’m glad the staff was able to get you the Prius V you wanted. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

Used Tacoma Josh was more than accommodating in helping me find the right truck for me and helping me get a great deal on it. These guys are top-notch in customer More

by ssharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Carpenter
Mar 31, 2017 -

Heritage Toyota responded

ssharp, We appreciate the five star review. Thank you for taking the time to post on DealerRater. Enjoy the Tacoma! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

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