Heritage Toyota

The Best Car Buying Experience Ever! I bought a used vehicle and was treated like I was buying a $100,000 Ferrari. The service was impeccable and this was easily the best experience I hav I bought a used vehicle and was treated like I was buying a $100,000 Ferrari. The service was impeccable and this was easily the best experience I have ever had buying any vehicle... Or anything period. Angus Gunn was friendly, knowledgeable and incredibly helpful. He didn't try to hard sell, he listened to me and made my day much better. If you want a car, go see Angus Gunn. Thank you to Angus and the entire team at Heritage Toyota! More

Top Shelf Operation My wife and I dropped by just to browse the 2014 RAV4s, with no intention of speaking to a salesman. Matt Babcock happened by and very politely and un My wife and I dropped by just to browse the 2014 RAV4s, with no intention of speaking to a salesman. Matt Babcock happened by and very politely and unobtrusively asked us if we had any questions. We did, and Matt answered them clearly and thoroughly. Later, I corresponded with Matt through email. He was prompt and straightforward all the way. When I came in to talk about trading my 2009 RAV4, and arriving at a price for the 2014, Matt was pleasant and accommodating to deal with. Never once did I feel pressure from him. He seemed genuinely concerned with my comfort level throughout the entire process. After clinching the deal there were a few follow-up items which Matt handled for me exactly the way he promised to. I would deal with him again in a heartbeat. Jeremy Martin was quite fabulous and patient with me as he took me through the electronics of the vehicle, e.g. Audio, phone, navigation, etc., ALL of which was new to me. He's an incredibly knowledgeable guy, and a unique and key player in the overall purchase experience. Jon Diamond was great to work with as well. He took me through the financial piece with an upbeat and lighthearted attitude that certainly made all the paperwork seem painless. Overall, I am completely impressed with the all of the Heritage people I encountered. You folks have developed a top-notch experience for buyers! I'll see you again in four or five years. More

Love my New Car!! Recommended 100%!! Rob Iandoli and Ryan Denecker were very helpful. I went in with a budget and came out right where I wanted to be. The first couple Recommended 100%!! Rob Iandoli and Ryan Denecker were very helpful. I went in with a budget and came out right where I wanted to be. The first couple of cars I looked at were not quite in my price range, but they took the time to look around and find something that was! They didn't push me into something I wasn't comfortable in physically or price wise. They are truly a class act at Heritage Toyota, and I strongly recommend them! I love my 2013 Toyota Highlander! More

Got a great car. Clean friendly and bright sales room. Helpful staff. I had a good experience buying from Heritage. I would recommend their sales department to anyone. Clean friendly and bright sales room. Helpful staff. I had a good experience buying from Heritage. I would recommend their sales department to anyone. I love my car. More

Catlin Is The BEST I went in to this dealership with low expectations honestly due to my bad credit. The first sales rep I had showed me a vehicle that was nothing that I went in to this dealership with low expectations honestly due to my bad credit. The first sales rep I had showed me a vehicle that was nothing that I was looking for, not in my price range, and not even the model I asked for. He made me feel like I had to take it or I would get nothing else.. I knew someone that worked here and that is just not the way business is done at this facility. I contacted her and she set me up with Catlin. I could've have asked for anyone better. She, in the end got me what I wanted and for the payment I was looking for. I couldn't believe it. She never gave up and worked a lot on getting me into the car I wanted... I can never thank her enough for what she did for me. I would never think of going to another place after dealing with her and the rest of the staff there. Thank you all for everything. It's very much appreciated. More

Best Purchasing Experience Ever with Rob Ploof! Until now, I have never enjoyed a vehicle buying experience. Rob met me at the door when and introduced himself. I told him that I wasn't ready to Until now, I have never enjoyed a vehicle buying experience. Rob met me at the door when and introduced himself. I told him that I wasn't ready to purchase anything but needed to weigh my options. He didn't force me to go look at a vehicle or test drive one before he could talk to me. He brought me to his desk and instantly made me feel like a long-time friend. I told him what my needs were and we talked about what would be best for me. Rob spent easily 5 hours with me over the next two days while I test drove vehicles and figured out what I wanted. He helped me find the vehicle that was what he knew I would want and helped me get to a price that met my needs. Since the purchase, Rob has checked in to make sure I am happy with my 4Runner. I love it. I am especially grateful for the incredible customer service that Rob gave to me. Heritage is so fortunate to have Rob and I hope he is there when we are ready for our next vehicle. I certainly will be back! Thank you Rob for making this experience so great. Leanne Miles More

Caitlin provided the best car buying experience. I could not have imagined an easier or more friendly car buying experience. It was truly a professional, hassle free purchase. Caitlin Junger is sim I could not have imagined an easier or more friendly car buying experience. It was truly a professional, hassle free purchase. Caitlin Junger is simply the best!! More

Great experience with Rob Ploof My wife and I worked with Rob Ploof at Heritage Toyota in replacing an old uninspectable car with one that was more reliable. We worked with Rob over My wife and I worked with Rob Ploof at Heritage Toyota in replacing an old uninspectable car with one that was more reliable. We worked with Rob over several days during our consideration of several used car options. Rob was aware of our monthly budget and worked with us to lease a new Rav4. Rob was great communicating with us over both phone, text, and email, as well as in person, getting us all of the information that we asked for. Rob is friendly, knowledgeable, professional. He exceeded my expectations. I will not hesitate to contact him in the future about the car we leased, or about other future car needs, nor would I hesitate to recommend him as a sales professional for others to work with in addressing their car needs. More

Rob Ploof goes above and beyond! Rob is a wonderful asset to the Heritage team! When Rob heard that my Avalon (which I purchased from another member of the sales team) was overdue Rob is a wonderful asset to the Heritage team! When Rob heard that my Avalon (which I purchased from another member of the sales team) was overdue for service due to my hectic work schedule, he picked my vehicle up at my house, drove it to work for the day so that it could be serviced and returned it to me that evening! For no personal gain on Rob's part, THAT is what I call outstanding customer service! More

Laz was outstanding! Lazarus Koep was an outstanding sales person! His professionalism, personality, and character represented Heritage very well! He was not pushy and he Lazarus Koep was an outstanding sales person! His professionalism, personality, and character represented Heritage very well! He was not pushy and he was very attentive to all of our needs. Although, we didn't purchase a car, I would highly recommend him to anybody shopping for a car at Heritage! We certainly will not hesitate to do future business with Laz at Heritage Toyota. More