Heritage Toyota

Professional and friendly We had a very pleasant experience buying our new RAV 4 today, It all started with a little haggle via emails with Ed Larkin, Heritage Internet Sales We had a very pleasant experience buying our new RAV 4 today, It all started with a little haggle via emails with Ed Larkin, Heritage Internet Sales Manager and his promise to match the price from another dealership. Everybody was very helpful, friendly and professional. Our salesman Angus Gunn assisted us with every aspect of the purchase from the test drive to the final explanation of the vehicle features with true knowledge and enthusiasm. All the finance aspects of the purchase were expertly handled by Business Manager Jeff O''Meara. This was our third new vehicle purchase at Heritage and we are planning to do it again :) Thank you all- great job guys! More

Professional and Pleasant I had my 2012 Camry in for service and dealt with Brandie and she was very efficient and pleasant as everyone there always is. I have never had a bad I had my 2012 Camry in for service and dealt with Brandie and she was very efficient and pleasant as everyone there always is. I have never had a bad experience and will always purchase my vehicles there. More

Genuine, patient, and so helpful! I went into the dealership with my guard up, but Roger Patterson was so genuine and friendly! He helped me find exactly what I was looking for, within I went into the dealership with my guard up, but Roger Patterson was so genuine and friendly! He helped me find exactly what I was looking for, within my budget, and he gave so much of his time answering all my questions, even helped me set-up the speed dials on the bluetooth screen and connected my phone to the system! I will absolutely go to Heritage next time I need a new vehicle and I'll be looking for Roger when I do! More

Good explanation of difficulity with brakes. We took our Camry in for the 45,000 mile service. The mechanic found that one pad on the left rear brake was not being pressed against the disk. He We took our Camry in for the 45,000 mile service. The mechanic found that one pad on the left rear brake was not being pressed against the disk. He said he would have to replace both disks and pads. He explained how I might do a cheaper fix on my own. I appreciated this, but decided to go with the new parts even though I had replaced the rear disks and pads myself at 34,000 miles, much too early by normal wear. Once the car was back on the lift, Service Advisor Amanda Startari lead me into the shop so the mechanic could show me better what the problem was while the he explained. The 45,000 mile checks and tire rotation were done quickly, less than 1 hour. The brake replacement took what seemed much too long, about 4 hours. His write up explained the problems he encountered with the parking brake shoes and hold down pins which were the wrong ones and correct ones were not in stock. He also came out of the shop to explain this verbally as I was checking out of the service area. Amanda went into the shop two or three times to check on progress as I became concerned with the length of time the repair was taking. More

Excellent We love Heritage! Brandie Holland is amazing, she is extremely knowledgable when it comes to all aspects of the vehicles. We are always very pleased w We love Heritage! Brandie Holland is amazing, she is extremely knowledgable when it comes to all aspects of the vehicles. We are always very pleased with our service. More

Much better than the competition Needed to replace my damaged 2011 Tacoma I consulted extensively with another dealer that advertises "#1 Toyota Dealer in New England". We arrived at Needed to replace my damaged 2011 Tacoma I consulted extensively with another dealer that advertises "#1 Toyota Dealer in New England". We arrived at a price but they had to start searching for what I wanted. While traveling in Vermont I stopped at Heritage just to look at vehicles. Chuck took me under his wing and in less than an hour had not only matched the competitions price, but found my exact configuration in Heritage's extensive inventory. I was back on the road early than expected and therefore able to tow a boat home that would have otherwise required a separate trip to the North Country. Chuck and Jon were easy to work with and highly recommended More

Continues to impress! We recently purchased another vehicle from heritage and couldn't be happier! Chuck made the transaction quick and easy while still making sure a We recently purchased another vehicle from heritage and couldn't be happier! Chuck made the transaction quick and easy while still making sure all our questions were answered and we understood how everything on the vehicle worked! More

A Great Truck, Awesome People to Work With! My salesperson, Eleni, was extremely patient with my demands. I have been buying and leasing Toyotas from Heritage for years. They are top shelf, from My salesperson, Eleni, was extremely patient with my demands. I have been buying and leasing Toyotas from Heritage for years. They are top shelf, from their tremendous service department to their excellent sales department. I highly recommend them to anyone, who wants a complete and knowledgeable staff, to help them with their vehicle needs. I guarantee, you'll love the experience. More

worth the wait I was looking to purchased a new 4Runner this summer and wanted a very specific package and color combo, one that is actually hard to find. Chuck Hein I was looking to purchased a new 4Runner this summer and wanted a very specific package and color combo, one that is actually hard to find. Chuck Heingartner from the sales staff got me the exact vehicle I wanted, along with a competitive price. Chuck explained the vehicle would take a few weeks to get and he delivered on that promise. He also provides outstanding personal service. 5-Stars. Travis in finance was also helpful and easy to work with. More

love my Rav4 Great people Phil Devoid was a pleasure to deal with The finance guy was good also once they got to us ...we sat for a while Great people Phil Devoid was a pleasure to deal with The finance guy was good also once they got to us ...we sat for a while More