Heritage Toyota

I had a great experience with heritage and with Frankie. Frankie was there to answer all my questions and give me all of my options. There was great communication while we were waiting in the car to arriv Frankie was there to answer all my questions and give me all of my options. There was great communication while we were waiting in the car to arrive. He was very knowledgeable and helped explain everything about the car. He made the process from beginning to end seamless. He was so friendly and the whole process was very welcoming. More

Frankie overcame adversity when the first car we looked at with him, was not drive able (was at collision center under going rehab). Apparently someone had not informed him of the updated car status! Frank at with him, was not drive able (was at collision center under going rehab). Apparently someone had not informed him of the updated car status! Frankie gave us all the time we needed and helped us select the correct vehicle by asking us key questions ! We love our new vehicle and give Frankie an A+😃 More

Frankie helped me purchase my first new vehicle and took the time to answer all of my questions and get me the best deal possible. I couldn't have asked for a better experience. I gladly chose to drive 1. the time to answer all of my questions and get me the best deal possible. I couldn't have asked for a better experience. I gladly chose to drive 1.5 hours instead of using my local dealership and we will absolutely be going back in the future when we are in the market for a vehicle again. More

Frankie from Heritage Toyota understood exactly what I needed, he was efficient and extremely easy to communicate and work with. needed, he was efficient and extremely easy to communicate and work with. More

Frankie was patient, knowledgeable, and very easy to work with. Made the entire process of choosing and purchasing a vehicle extremely pleasant and smooth. I never felt pressured to make a decision before I with. Made the entire process of choosing and purchasing a vehicle extremely pleasant and smooth. I never felt pressured to make a decision before I was ready to, which I really appreciated. Thank you Frankie, More

Frankie and those at Heritage Toyota made my first experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I neede experience buying a car wonderful. Frankie listened to all of my questions and concerns about buying a new car, giving me all the information I needed. He provided me with multiple options for a RAV4 in order to best fit my needs and budget. Throughout the whole process, I always felt that Frankie had my best interests at heart when giving me recommendations and information about new incoming vehicles. My RAV arrived at Heritage much earlier than expected, and, despite this surprise, Frankie kept me informed and up to date so that I could get my car before the long holiday weekend. I also want to say thank you to Rob Ploof for walking me through each part of the contract and staying far after closing time to finish my purchase. I love my new RAV4, and I would happily purchase from Heritage and work with Frankie again! More

I bought a 2022 Toyota Sienna minivan from this dealer. The battery is dead on a regular basis. I have trickle charged it overnight several time. The first time I stopped by Heritage service they told me t The battery is dead on a regular basis. I have trickle charged it overnight several time. The first time I stopped by Heritage service they told me there’s a very sensitive sensor under the driver side door that may be triggered by “blowing grass” and draining the battery. And when I called service this morning to schedule an appointment they told me my warranty expired at 36,000 miles and they had cancelled my Platinum Warranty. They were unwilling to give me a loaner car so I could leave the car overnight as I have 4 young kids that need multiple rides a day. I strongly discouraged anyone from using this dealer. They are completely apathetic and unhelpful in ALL aspects of service, maintenance, troubleshooting etc. Extremely disappointed. And the salesman, Neal Pavlik, who helped me purchase this lemon vehicle no longer works there! Find a different dealer to avoid this mess. More

The dealership made my car buying experience easy, fun, and overall very positive! I would definitely do business here again! and overall very positive! I would definitely do business here again! More

Matt messenger went above and beyond what I would expect from a sales representative his service experience and skills were invaluable. I would highly recommend to anybody looking for a good quality vehicle from a sales representative his service experience and skills were invaluable. I would highly recommend to anybody looking for a good quality vehicle to visit Matt at Heritage Toyota More

My experience working with Seth was fantastic and I couldn’t be happier with my new Toyota. He is professional, reliable and excellent at communicating about the ordering and buying process. Thank you couldn’t be happier with my new Toyota. He is professional, reliable and excellent at communicating about the ordering and buying process. Thank you Seth! More