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Heritage Volkswagen Catonsville
Baltimore, MD
660 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 660 reviews
December 21, 2019
He was amazing. He did everything to bring The price down to what I was looking for. I will recommend to visit this dealer. They will find the car you are looking for even if they don’t currently have it. Th to what I was looking for. I will recommend to visit this dealer. They will find the car you are looking for even if they don’t currently have it. Thank you! More
by MDG
Employees Worked With
Alain Sy
Helpful December 12, 2019
Excellent customer service. Naz was great and helped us through the process and kept it very simple and easy. Found the right car that met all our requirements and fit the budget. Was a pleasure doing busi through the process and kept it very simple and easy. Found the right car that met all our requirements and fit the budget. Was a pleasure doing business with them. More
by Blaise
Employees Worked With
December 11, 2019
Awesome service by Naz Islam, Steve, Tavon and Deniz. I love her story. Everyone was helpful and friendly. Nice doing business. I would recommend this dealership. love her story. Everyone was helpful and friendly. Nice doing business. I would recommend this dealership. More
by Carl
December 09, 2019
Our family purchased a 2019 Atlas from Alain Sy and we couldn’t be happier. Alain Sy had a very low-key sales approach which did not make us feel pressured in the least. Negotiations with Tavon went well couldn’t be happier. Alain Sy had a very low-key sales approach which did not make us feel pressured in the least. Negotiations with Tavon went well and he too was very pleasant and patient. We ended up purchasing on a Saturday and Alain drove all the way to Virginia to personally pick the vehicle up for us. Thank you both so much for a wonderful experience! More
by Zahner Family
Employees Worked With
Tavon Johnson, Alain Sy
December 07, 2019
Very great experience at the Catonsville VW dealership. Working with Naz was very easy and he did his best to make sure we left happy. We also a had great experience with Josh. Highly recommended. Working with Naz was very easy and he did his best to make sure we left happy. We also a had great experience with Josh. Highly recommended. More
by bmasi16
Employees Worked With
December 07, 2019
Very impressive buying and customer experience with the team at Volkswagen of Catonsville. Naz Islam is an exceptional Sales Associate, he really focused on the effort to make the sale a positive every! team at Volkswagen of Catonsville. Naz Islam is an exceptional Sales Associate, he really focused on the effort to make the sale a positive every! More
by Michael V
November 23, 2019
Naz was a great sales rep for Heritage VW in Catonsville. He got everything done as quickly as possible and was very helpful with the whole process. I recommend anyone go to him for car searching. He got everything done as quickly as possible and was very helpful with the whole process. I recommend anyone go to him for car searching. More
by Billycadigan
Employees Worked With
November 20, 2019
Naz was very knowledgeable and honest. He took time to go over the entire vehicle and showed me how everything worked. I’ve never had a salesman go into such great detail when going over the vehicle. go over the entire vehicle and showed me how everything worked. I’ve never had a salesman go into such great detail when going over the vehicle. More
by DJohnson06
October 29, 2019
Great to work with, knowledge and friendly. 5 stars for my salesperson, Naz, who worked with me and answered all of my questions. Thank you ~ my salesperson, Naz, who worked with me and answered all of my questions. Thank you ~ More
by Lady Di
Employees Worked With
October 28, 2019
Made the car buying experience easy We just finalized the purchase of a used vehicle for our son this weekend. Everyone we dealt with (Josh replied to my internet questions, Steve phone We just finalized the purchase of a used vehicle for our son this weekend. Everyone we dealt with (Josh replied to my internet questions, Steve phoned me to make sure I didn't have any other questions and to firm up when we could make it to the dealership, and Nana was our primary sales rep once we arrived) at Heritage VW Catonsville was outstanding! I would highly recommend the dealership and all 3 of the representatives we dealt with to anyone looking for a new or used vehicle. I will be sure to always check back with this dealership whenever in the market for another vehicle. More
by umterp98
Employees Worked With
Josh Gillions, Nana Adu, Steve Knolle
