Highland Park Ford Lincoln

Ford Focus Repair I had an extensive repair need on my Ford Focus. The service manager kept me informed of the progress and my service rep Emily, kept in touch and mad I had an extensive repair need on my Ford Focus. The service manager kept me informed of the progress and my service rep Emily, kept in touch and made sure al was complete. They picked me up from my home and brought me to the dealer to pick up my vehicle More

Recall went well Brought our car in for the passenger side airbag replacement recall. Everything went well and no weird noises after the dashboard was put back togethe Brought our car in for the passenger side airbag replacement recall. Everything went well and no weird noises after the dashboard was put back together. More

Quick and easy My service was delivered with quick and efficient effort. I was in and out of the dealership within thirty minutes. I was provided with a rain check f My service was delivered with quick and efficient effort. I was in and out of the dealership within thirty minutes. I was provided with a rain check for the service that was not available due to weather More

Friendly but a bit slow The friendly and accommodating atmosphere of the dealership is good, but overall speed of service for something named Fast Lane is a little bit off. I The friendly and accommodating atmosphere of the dealership is good, but overall speed of service for something named Fast Lane is a little bit off. It took about 90 minutes for an oil change which I though should have been an hour. Although they apologized for the extra time, I hope next time will be better. More

Very satisfied experience This is my second time dealing with dealer, they’re straight shooter no games and first class treatment for the customer buying or service. Thanks. This is my second time dealing with dealer, they’re straight shooter no games and first class treatment for the customer buying or service. Thanks. More

A dealer with fair prices and good service! I have alway's received a very fair price on new vehicles at Highland Park Ford. I had made an appointment to have my truck serviced. My truck had a r I have alway's received a very fair price on new vehicles at Highland Park Ford. I had made an appointment to have my truck serviced. My truck had a recall and a problem with the rear brakes as a result of a manufacturing error and they made all the repairs while I waited and I was back to work in no time at all thank's to the Highland Park Ford service team! More

Great dealership experience The service writer that took care of me was named Herb. Herb was very polite and professional. The repairs were done quickly and properly. I highly The service writer that took care of me was named Herb. Herb was very polite and professional. The repairs were done quickly and properly. I highly recommend this dealer. More

New tire and oil change Service is always excellent!! Everyone is so friendly and work hard to please!! I’ve been going to Ford for many years buying, leasing and service. Al Service is always excellent!! Everyone is so friendly and work hard to please!! I’ve been going to Ford for many years buying, leasing and service. Always a pleasure Thank you More

Great people to do business! These are great people to do business with. I appreciate that the owners are actually completely involved in every aspect and are actually there at th These are great people to do business with. I appreciate that the owners are actually completely involved in every aspect and are actually there at the dealership. Everyone makes you feel like you are part of their family. Would not buy a vehicle anywhere else! More

Great service We have had our Lincoln serviced here for past 5?years and have been impressed with the quality of the service - consistently providing us with qualit We have had our Lincoln serviced here for past 5?years and have been impressed with the quality of the service - consistently providing us with quality work in a timely manner. More