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Highland Park Ford Lincoln

Highland Park, IL

4.6
802 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 802 reviews

June 14, 2026

All was very quick. They gave me a ride home and picked ne up when my car was finished. Service was great! More

by Kdfield1
Recommend Dealer
Yes
Jun 17, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 14, 2026

Experience was efficient and went as expected for an oil change Waiting area was clean and welcoming More

by STEVEBAUMBERGER
Recommend Dealer
Yes
Employees Worked With
Rocky
Jun 17, 2026 -

Highland Park Ford Lincoln responded

Hello, reviews like yours provide encouraging feedback. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

June 13, 2026

Everything was done timely manner. Service is always done very well and in a timely manner. Everyone is very polite. More

by jwb5004
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
Jun 16, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2026

Great service Friendly people Nice waiting room? ? I recommend highland park ford to everyone Terrific place to take your car More

by Practactical7
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Jun 15, 2026 -

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 15, 2026 -

Practactical7 responded

Chris Fanella is amazing His expertise in handling Car repair goes beyond Excellent All the work was done on my Car in a timely manner!! I recommend highland park ford Deb

June 13, 2026

Great experience took care of everything and updated me the whole time Very pleased with the whole Process More

by DRGOODANKLE
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Jun 15, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

Like the way their sales people handle things. Their service department is top notch. It’s worth the drive! More

by Noelle511
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Abitbol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Highland Park Ford Lincoln responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2026

Incredibly generous and responsive - fixed a flat tire and installed spare after I encountered an emergency blow out. More

by bjokeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2026

Requested full synthetic oil at least 3 times, and a 5 tire rotation at least once. Instead got synthetic blend oil and only rotated the 4 tired on my Bronco. More

by tristarpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavino Mora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department at (847) 433-7200.

June 11, 2026

Service manager was very professional and courteous. Service was performed in a timely manner. It was really appreciated that I could use my reward points to pay for almost the entire cost of the servic More

by EXPRINCIPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2026

Chris and his team did a great job with my brake job. Chris ensured that I received top-service for a great price. I really appreciate that he had the interior detailed! More

by CHRISTIANLUIS7398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Highland Park Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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