Hiley Mazda of Arlington

I had the BEST Salesman helping me, very informative, patient and not pushy at all. He treated me like a person, understood what I wanted, didn't try to sell anything else and made the process easy. I patient and not pushy at all. He treated me like a person, understood what I wanted, didn't try to sell anything else and made the process easy. I highly recommend Adrian Rivera a young man who knows how to take care of business the right way! More

Salesman did not reply to my text for 3 day when I requested info knowing that I was coming in from out of state. He was condescending when I asked him about it. Price online was not as advertised, requested info knowing that I was coming in from out of state. He was condescending when I asked him about it. Price online was not as advertised, price didn’t include the $1,000 reconditioning fee, although apparently it said in the fine print there was a reconditioning fee. Very arrogant organization and I would not recommend shopping there. More

Blake Hairston was awesome, I highly recommend this young man. I purchased a Mazda CX30, Blake patiently explained the features of my vehicle and allowed time for me to write it all down so I can refer back man. I purchased a Mazda CX30, Blake patiently explained the features of my vehicle and allowed time for me to write it all down so I can refer back to it later. I've bought many vehicles in my lifetime & I've never had an experience like this. I appreciate your kindness and patience. God Bless You Blake! More

They where great to work with. Easy to deal with from out of town. Highly recommend this dealership Easy to deal with from out of town. Highly recommend this dealership More

i bought MY Mazda 2.5 years ago and had done a lot of research before using dealerrater.com to decide on that dealership AND which salesperson to use - i didn't even know y ou could do that! Carlos research before using dealerrater.com to decide on that dealership AND which salesperson to use - i didn't even know y ou could do that! Carlos Belmonte was amazing at providing all the answers i needed and helping make sure the entire process when smoothly. by the time i was done with all the financing, the dealership had been closed for about an hour. yet there was Carlos to congratulate me on the sale and go through all the details of the car. NOW 30 months later, my wife needed a new car. i had no questions in my mind where we'd go and who we'd deal with - Carlos at Hiley Mazda of Arlington. my wife got to see first hand his care, expertise, salesmanship of listening and meeting the needs. fantastic! and my wife loves her car. my next vehicle will be bought from Carlos and Hiley Mazda. i highly recommend both the salesman and the dealer. you cannot go wrong with either choice. amazing people!! More

Incompetent service department. Long wait even with appointment, service advisor has "I don't care attitude" appointment, service advisor has "I don't care attitude" More

Teresa was very helpful and she all my questions and she may experience very good. Thank you may experience very good. Thank you More

Hiley treats you like family. I have been part of the Hiley treats you like family. I have been part of the famy for 29 years. Carlos worked with us to make the process easy. Thanks. Hiley treats you like family. I have been part of the famy for 29 years. Carlos worked with us to make the process easy. Thanks. More

DO NOT PURCHASE/LEASE from Hiley Mazda of Arlington. Why am I getting hit w/ a property tax bill from Hiley Mazda? Try getting in touch w/ someone to gain some kind of understanding of what is going on and am I getting hit w/ a property tax bill from Hiley Mazda? Try getting in touch w/ someone to gain some kind of understanding of what is going on and all you get are voice mails and "so and so" is on vacation. If you value good customer service and your credit rating....DON'T GO THERE! More

The most arrogant salesperson I've ever had to deal with. It's clear this dealership has 0 concern for customer safety or wellbeing. Sloppy and complacent employees who will violate their established process It's clear this dealership has 0 concern for customer safety or wellbeing. Sloppy and complacent employees who will violate their established processes. More