Hiley Volkswagen of Arlington - Service Center

Mo Qaddura is awesome and has been forthright and honest. It’s a pleasure dealing with Mo. The dealership is lucky to have him in their employ. It’s a pleasure dealing with Mo. The dealership is lucky to have him in their employ. More

I don't give 5 star reviews... But Mo definitely deserves all 5! I feel like a king... Thanks to Mo (and Shawn) for the awesome service! all 5! I feel like a king... Thanks to Mo (and Shawn) for the awesome service! More

It is always a pleasure working with Mo, Literally the only reason i even go to Hiley VW. Considerate of my time and always gets me set up with what i need. only reason i even go to Hiley VW. Considerate of my time and always gets me set up with what i need. More

Mo and Richard have become more than service consultants. By their care for me and my car (Sylvie), I have come to regard them as friends. Whether the problem is small or large, they make sure that I'm taken By their care for me and my car (Sylvie), I have come to regard them as friends. Whether the problem is small or large, they make sure that I'm taken care of and kept informed and that the work is done promptly and properly. I look forward to seeing them when I bring Sylvie in for service. More

I wanted to talk to service manager, called him three times never returned my call i went to dealership stayed there for one hour he didn't talk to me, they couldn't fix my 2014 Passat after two weeks an times never returned my call i went to dealership stayed there for one hour he didn't talk to me, they couldn't fix my 2014 Passat after two weeks and they charged me $150.00 too, I had to take my car to another VW dealer, very bad customer service Richard service advisor was very rude, please don't even get close to them. More

More Than Just a Trustworthy Service Advisor Mo has earned my trust time and again. The quality of his work, the price of work performed, and his customer service is unparalleled. I have used Mo has earned my trust time and again. The quality of his work, the price of work performed, and his customer service is unparalleled. I have used him for about three years at this time, and have never been disappointed, nor have I questioned the service. I would definitely recommend him to anyone. More

Outstanding customer service Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run grea Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run great because of their service department and Richard's and Mo's attention to detail. Every time we go in, Richard and Mo treat us like we are their most important customers. They have gone above and beyond for us time after time. When my son gets my 2012 Golf, I'll be buying my new car from Hiley VW. More

great service advisor! mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service More

Awesome customer service, trustworthy and super knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. More

My Service Review Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speed Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speedy and complete manner! Thank you again, Mo! More