
Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Sunday! Firstly, I'd like to thank Hill/Kelly for being open on Sunday (surprised at how few are). Secondly, my experience with Ashley Conlin was truly refre Firstly, I'd like to thank Hill/Kelly for being open on Sunday (surprised at how few are). Secondly, my experience with Ashley Conlin was truly refreshing and valuable. Not only did she listen well to what I was looking for, but she was exceptional at presenting me with only appropriate possibilities. This saved both my time and hers...making the process actually enjoyable instead of stressful or pressured. Kudos to everyone involved! More
No respect for the customer The dealership took 20 days to repair cosmetic items on my vehicle. Used a pry tool to pull a plastic chrome door guard and caused them to sand and re The dealership took 20 days to repair cosmetic items on my vehicle. Used a pry tool to pull a plastic chrome door guard and caused them to sand and repaint both passenger side doors. Three return visits for warranty work, they had to clean grease from the interior left from a non caring tech, re-center a replaced steering wheel, replace scratched trim parts. The service manager told me several times that I was too proud of my brand new 700 mile vehicle, implying I should accept crap service practices. Every time I took my vehicle in something careless was done by someone working for the dealership. A real shame! If you don't care about nor take pride in your car, please have Frank tell you everything you want to hear, yet fail at delivering quality customer experience. Clowns to your left and jokers to your right. If you've had good service here , feel lucky, but I'm afraid your luck will run out! 38 times, really Frank, good luck. More
No high pressure sales tactics and great employee service. Gone are the days of high pressure sales tactics when buying a car was a long, arduous, and stressful process. Hill-Kelly Dodge is setting the benchm Gone are the days of high pressure sales tactics when buying a car was a long, arduous, and stressful process. Hill-Kelly Dodge is setting the benchmark when it comes to customer service and assuring that the automobile purchasing process runs smoothly any without any high pressure sales tactics. It was obvious that customer satisfaction was paramount. Two employees, Richard Manning and Ashley Conlin facilitated the philosophy of Hill-Kelly Dodge by meeting every need and keeping every promise they made to me during the entire sales process as well as things I needed after the sale. These two people represented Hill-Kelly in an exemplary manner so well that I was willing to spend time in acknowledging them for helping me during my purchase. If I need to look for a vehicle in the future I will go to Hill-Kelly first and seek out Richard and Ashley as they have earned my trust. More
2nd car Having dealt with Hillll Kelly in the past when it was time for a 2nd car,this wá the 1st place we came to.I was nervous but once I got to looking at Having dealt with Hillll Kelly in the past when it was time for a 2nd car,this wá the 1st place we came to.I was nervous but once I got to looking at cars Ashely was assigned to help was.1st she just asked for some basic info,price range-looking for used,she let us fast drive a couple,picked the one for us.The price fit perfectly in our budget. Sold!!! She had the car washed and showed us the inside/details of the car.Will say this experience was wonderful and will definitely tell everyone that HKDodge knows how to treat you and get the job done.Thanks Ashley! More
ashley was AWESOME . Ashley went over every detail of the car . she answered any questions that i asked her . she was very polite . i didnt feel like like i was rushed . m Ashley went over every detail of the car . she answered any questions that i asked her . she was very polite . i didnt feel like like i was rushed . my overall experience with her was awesome :) More
AWESOME Very Helpful on top of everything and they answer the phone I'm actually bringing my Mom back to get her next car so you they are good Very Helpful on top of everything and they answer the phone I'm actually bringing my Mom back to get her next car so you they are good More
very upfront and honest, not pushy Ashley is an upfront and honest dealer. She listens to what you want and the price range you are looking for. She really tries her best, even if she Ashley is an upfront and honest dealer. She listens to what you want and the price range you are looking for. She really tries her best, even if she doesn't think they will be able to get to the price you need, because she wants you to be able to get the payments you can afford and the vehicle that you want. She is not pushy and doesn't try to put you into something you do not want or you cant afford. I highly recommend her to anyone! I hope this review helps you! More
Exceptional in all respects! Ashley and Hill Kelly were phenomenal. I went looking for a used car within certain parameters and within a certain time frame. I stumbled on Hill K Ashley and Hill Kelly were phenomenal. I went looking for a used car within certain parameters and within a certain time frame. I stumbled on Hill Kelly after being disappointed at several other dealerships in the area. How fortunate I was! Ashley was able to find some vehicles within the parameters I set, ensured all my questions were answered, and did not try to push me at all. She did not do the hard sell, instead relaying on professionalism, competitive pricing, and confidence in the Hill Kelly reputation. I could not recommend Ashley or Hill Kelly more strongly .... This is the way car buying should be. Bravo Zulu ... Which in military parlance means good job, Ashely and Hill Kelly! More
Fantastic deals! Got me a great deal! Very kind and patient service while I took my time, kept me informed on all the good and bad of each selection. In the end left t Got me a great deal! Very kind and patient service while I took my time, kept me informed on all the good and bad of each selection. In the end left the lot feeling fulfilled and happy I decided to buy! More
Great This was the quickest and easiest car buying experience I've ever had. Ashley was very helpful and was willing to explain anything you want. This was the quickest and easiest car buying experience I've ever had. Ashley was very helpful and was willing to explain anything you want. More