Hill-Kelly Dodge Chrysler Jeep Ram

It has been 14 years since I have had to walk into a dealership to purchase an auto. The experience I had at Hill Kelly Dodge was more than I expected. My salesman Richard Hartline was courteous, frie dealership to purchase an auto. The experience I had at Hill Kelly Dodge was more than I expected. My salesman Richard Hartline was courteous, friendly and sincere in his assistance to help me find the right truck. His Used Sales Manager, David Milne, was fantastic at getting the numbers on the sale of my truck right where I needed them for my monthly budget. In what I thought was going to be the "usual car deal", Hill Kelly Dodge really surpassed my expectations in how quick & conveinent it was to complete my truck purchase, especially after the many years it has been since I've had to make a purchase. Richard has even referred me to one of the dealerships "repair service writers", Ryan Foster, and gave me his business number in order for me to begin my trucks service relationship for future needs. In my 25 year career in Banking CUSTOMER SERVICE IS EVERYTHING and has to be more than just "lip service." I'm glad to see that at Hill Kelly Dodge you can expect more than just the usual car deal! More

Alleia (sales) was terrific and made my buying experience a pleasant one, unlike many I've had. This dealership is lucky to have such a motivated and informed employee. I wish her the best in her graduate a pleasant one, unlike many I've had. This dealership is lucky to have such a motivated and informed employee. I wish her the best in her graduate work as I know she will go far in any field she chooses to pursue. Ellen (finance) gave me writer's cramps, all the signatures, but was very professional and explained everything to my satisfaction. Paperwork is dull and a necessity but when mixed with pleasant conversation it just seems to sail right along. Thanks to you both. More

My 2009 Dodge Grand Caravan had problems on the way down from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got from MI. I came in hoping someone could help. Here I am 1000 miles from home and don't know who I could trust. Well, what a pleasant surprise we got John Chambers as our service advisor. My wife and I could not of asked for a greater guy than John. He was well knowledged, pleasant, and really cared about his customers. If your rating system could rate him higher than a 5 I would give him a 10. Thanks Hill-Kelly for having such a great young man as John. Steve & Karen O'Neill Houghton Lake MI More

Norma and the entire dealership will go the extra mile to satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those times that I was a little concerned about the pricing and amount of work required but Hill-Kelly was always ready to spend the extra time making sure I understood the reason for the recommended work, the cost of not getting it done and all without pressure. Outstanding dealership. I tested other repair options closer to home but came back to Hill Kelly. More

I had a great experience going there to get my car repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! More

Everyone there is frindly and knowlebgeable they had no problem answering my questions and if they didn't know the answer to my question they know who to ask to get the answer. Thery wear very quick to hel problem answering my questions and if they didn't know the answer to my question they know who to ask to get the answer. Thery wear very quick to help me out with anyting I needed. More

Kelly was very patient and knowledgeable and worked hard to find just what I was looking for. Jeff went farther than expected to work a deal on a truck that I really wanted, but even at a lower than invoice to find just what I was looking for. Jeff went farther than expected to work a deal on a truck that I really wanted, but even at a lower than invoice price I decided not to buy the truck. I eventually settled on a Challenger instead of a Ram and got a good deal on the RT. The entire process was completed in a friendly, not pushy, professional manner and my new car was delivered full of gas and squeeky clean. More

I brought my car in on Friday afternoon because of a check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a numbe check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a number of other things that were wrong and I was able to get everything done at once and in less time than Mike had estimated. All the work except for the oil change was covered under the Chrysler extended warranty, including the car rental. My 2004 Dodge Caravan is back on the road and I am a happy camper. More

Richard was great! I will come back to Hill Kelly Dodge for sure. The General Manager was also very helpful and I appreciate the help and consideration everyone gave me. for sure. The General Manager was also very helpful and I appreciate the help and consideration everyone gave me. More

I was in search for a new Jeep. I placed my order through USAA and within 5 minutes of hitting the enter button Tony contacted me. Friendly, open and wealth of information and assistance. When I made it to H USAA and within 5 minutes of hitting the enter button Tony contacted me. Friendly, open and wealth of information and assistance. When I made it to Hill Kelly, Tony set me up with Duke. Great support to complete the sale. I am very appreciative of the two of them and the support in completing the sale. Very happy with the Jeep and the service. More