Hillside Honda
Jamaica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ups and downs My issue was evenly spread between Hillside Honda, Auto Excel (Warranty company) and Ellite Rim Repair (company charged with fixing the problem). The My issue was evenly spread between Hillside Honda, Auto Excel (Warranty company) and Ellite Rim Repair (company charged with fixing the problem). The representative at Hillside Honda that I worked with tried to be very helpful and did a great job keeping me informed (really cool guy, really kind, he kept me from getting irate). Hillside Honda however does not offer a rental program, therefore I was out my vehicle for 6 days (which was supposed to be an overnight but repair) and had to pay for my own rental. The warranty company also tried to be helpful by trying to track down the rim repair company and seeing what they could do about my situation. The representative was very kind, patient and apologetic, however in the end they were unable to compensate me for my rental cost and did not shorten the amount of time I was without my vehicle. I left my car at Hillside Honda on Wednesday, the rim repair company said they would pick up my rim from Hillside Honda on Friday, but did not pick it up until Monday. They then delivered it late Tuesday (without the middle cap) which cause Hillside Honda to have to rush to get the rim on the vehicle, leaving me with issues that I needed to come back to fix again on Wednesday. Granted, Hillside Honda did fix the issues within a few minutes of me coming back. However, with the long run around and calling all three entities on my own, and being put on hold for an extensive period of time, and even walking in the rain the day I took back the rental thinking I was going to get my vehicle back, I have to say that a bad taste was left in my mouth. When you pay for warranty you hope to get the service in which you've invested. More
Incredible Service! Everyone I worked with provided efficient and knowledgable service. Michelle recognized me right away from my last lease agreement and worked her magi Everyone I worked with provided efficient and knowledgable service. Michelle recognized me right away from my last lease agreement and worked her magic to get me the best deal possible. Blake in the finance department was extremely knowledgable and made sure that I understood and was comfortable with the options I made. They helped transfer everything from my old car to my new car and made the process relatively seamless. I love Hillside Honda! More
hillside is great had a great experience at HONDA dealership...5 stars !!!....any questions i had they answered prompt and honestly..my salesman was a pro and i recomme had a great experience at HONDA dealership...5 stars !!!....any questions i had they answered prompt and honestly..my salesman was a pro and i recommend going to the dealership for a new car More
Nice people very accomudating They kno what they're doing, they deal with the customer with heart, giving what they need. Im very please with the purchase. Overall was excellent They kno what they're doing, they deal with the customer with heart, giving what they need. Im very please with the purchase. Overall was excellent More
Great experience I had a great experience in hillside honda i walked out with the car that i wanted and got a good deal for it as well I had a great experience in hillside honda i walked out with the car that i wanted and got a good deal for it as well More
JOSEPH PATANIO Showed up appointed time to get my car service and was attended promptly. Great people to deal with and Mr. Patanio was very professional. I was in an Showed up appointed time to get my car service and was attended promptly. Great people to deal with and Mr. Patanio was very professional. I was in and out just under two hours that's service.. Mr. Patanio provided me with all the information I needed . Excellent performance. More
It was ok I dealt with Ramone he was eager to help, attentive, professional, everyone else was aloof and unwelcoming. Glad I had Ramone’s help! Thank You I dealt with Ramone he was eager to help, attentive, professional, everyone else was aloof and unwelcoming. Glad I had Ramone’s help! Thank You More
Great Customer Service I am pleased with the Service i received when i purchased my first car. I went in looking for a particular car, color, mileage and the sales person, M I am pleased with the Service i received when i purchased my first car. I went in looking for a particular car, color, mileage and the sales person, Moe Sultan helped me find exactly what i was looking for. Once, i chose the car i wanted, the paper work process was seamless. Moe took care of everything for me. In addition with the help i received from Moe, he made sure my car was washed and the tank was full before i took the car home. I thought the process of buying a car was going to be stressful but it was not. My car is in great condition runs very smooth. Definitely recommend Hillside Honda if you are looking for a pre-owned car. More
very best honda It was wonderful. Thanks to those who helped. Thank you for the good prices But I would like to get even cheaper even steeper car!!! Thanks EJaz Haide It was wonderful. Thanks to those who helped. Thank you for the good prices But I would like to get even cheaper even steeper car!!! Thanks EJaz Haider More
Vehicle purchased Mr. Ismail Chowdhury. was very knowlegable and help me on all the steps of the purchasing the vehilce. He has explained in very details all features o Mr. Ismail Chowdhury. was very knowlegable and help me on all the steps of the purchasing the vehilce. He has explained in very details all features of the vehicle and took his time to answer all my questions. Thank you. More