Hodges Mazda

Today, 6 Feb 2023, my wife and i drove to the dealership to test drive and finalize the deal on a CX5. Matt, sales manager, DID NOT honor the out-the-door price that was quoted even though Sonny, the sales to test drive and finalize the deal on a CX5. Matt, sales manager, DID NOT honor the out-the-door price that was quoted even though Sonny, the salesman, informed us that Matt approved the price. We have text message exchange as proof if anybody questions the veracity of my claim. More

I purchased a 2022 Cx5 on April 2022. All weather mats were a part of the purchase agreement and it is now Nov 2022 and they have not fulfilled our agreement. They have not contacted me f All weather mats were a part of the purchase agreement and it is now Nov 2022 and they have not fulfilled our agreement. They have not contacted me for updates given any time frame for when I can expect these delivered. More

My husband and I were referred to Hodges Mazda based on raving reviews from a friend. We were connected with Vince and David. Our entire experience with the dealership was great. Each person we interacted raving reviews from a friend. We were connected with Vince and David. Our entire experience with the dealership was great. Each person we interacted with made time to listen to us and answer our questions in detail. We appreciated that all involved took a customer focused approach. As long time Ford and VW buyers we never imagined making a switch to Mazda. The professionalism and attentiveness of the staff made for an easy transition. We are now proud owners of a 2022 Mazda CX-9. Further, Vince and David went above and beyond by helping me locate a newer VW Atlas. While I didn’t personally switch to Mazda (yet) it really stood out to me that they made the effort to help me find the car I wanted. Within a few weeks of my husband buying his Mazda I received a call from the dealership about the VW and quickly made my purchase. There aren’t enough good things to say about Hodges Mazda, Vince, David and the entire team. We are confident that no matter what we need the team is ready to support with top quality and care. We highly recommend doing business with them. Thanks to all who have and continue to help take care of our vehicles and us as clients. - Dustin and Erika Oswald More

Great experience. .Sales Rep Dustin was the best. He listened to my needs and situation. No high pressure, no ignoring what I said and showing me unaffordable options. .Sales Rep Dustin was the best. He listened to my needs and situation. No high pressure, no ignoring what I said and showing me unaffordable options. Dustin worked hard to show me both certified pre owned and new that would meet my needs. Decided on a 2023 CX-5 because the price was better than most used I had looked at and they got me a fantastic rate, especially considering how rates keep climbing.use this dealership for great customer appreciation. More

After looking in several Javksonville dealerships, Hodges Mazda was the only one that worked with us to make our numbers fitting our needs, we acquure more than we were looking for considering our bud Hodges Mazda was the only one that worked with us to make our numbers fitting our needs, we acquure more than we were looking for considering our budget and gave us a grear service and experience! More

Unlucky to deal with mr M. Tudor. Totally misleading - with one purpose - to maximize his profits . Forcing the so called “ finaincial products” on the top of MSRP , switc Tudor. Totally misleading - with one purpose - to maximize his profits . Forcing the so called “ finaincial products” on the top of MSRP , switching cars , showing you one invoice and trying to sell you a different/cheaper car . For sure he is a sales manager because is closing many deals. With total disregard to the client. How ? It looks no one care Terrible buying experience . Luckily, he was not in the dealership at pick up , so the deal was finalized in a totally different manner by a a different manager. I mentioned this bad experience, to everyone i know. I will be back at this dealership to buy another car and hopefully i dont have to see him again. I have to mention a positive thing : They have a superb service department. More

I'd like to thank Hodges Mazda over by the avenues for being super honest and caring about my car situation with my daughter. I definitely recommend anyone that is looking to buy a vehicle unfortunately f being super honest and caring about my car situation with my daughter. I definitely recommend anyone that is looking to buy a vehicle unfortunately for my situation my daughter needed a little more funds to put down so hopefully I can get her something to get her back to college in Orlando. Jeff Still was very helpful and honest.Im sure they are putting the best interest in each individual customers as a priority. More

Advertises below MSRP, but pricing is MSRP + $5k market adjustment, and $1,199 dealer fee. In my opinion deceptive pricing adjustment, and $1,199 dealer fee. In my opinion deceptive pricing More

Persistent - kept calling, even after I explained that I was seeking a different model altogether. was seeking a different model altogether. More

I had an awesome experience purchasing my CX-5 at Hodges! Everyone is friendly and the customer service is truly superior to other dealerships in the area. This is my first ever brand new car, and I spent we Everyone is friendly and the customer service is truly superior to other dealerships in the area. This is my first ever brand new car, and I spent weeks test driving every mid size SUV in this class. Chief was communicative, patient, and took time to show me all of the features on the models I took a look at. I was ecstatic when he messaged to let me know that they had exactly what I was looking for, weeks earlier then expected! Tim in the financing department was also very helpful with answering all of my questions and guiding me through financing a car for the first time. I just returned from my first road trip to the mountains in my new car, and she drove beautifully! If you are looking to buy a new car, visit Hodges Mazda and ask for Chief! You will be in excellent hands! More