Hoffman Ford

great customer support Hoffman has a large well trained staff that is readily available to service their customers. Very friendly and helpful throughout the ordering and an Hoffman has a large well trained staff that is readily available to service their customers. Very friendly and helpful throughout the ordering and and after purchase phases of new car ownership. More

frustrating Awful experience. Don't go here for repairs! They totally ripped me off on my car repair. After they finally realized that they were wrong about the c Awful experience. Don't go here for repairs! They totally ripped me off on my car repair. After they finally realized that they were wrong about the cause of my problem, I had already spent hundreds of dollars and they were unwilling to offer me any kind of recompense. They basically committed extortion by refusing to give me my car keys unless I paid for my completely unnecessary alternator replacement. I will never forgive them. At best they are incompetent and at worst they are criminals. More

Extra Mile They worked hard to acquire the vehicle with the exterior and interior colors I wanted along with my desired options. After finding the vehicle I want They worked hard to acquire the vehicle with the exterior and interior colors I wanted along with my desired options. After finding the vehicle I wanted in Virginia and that dealer not responding, they continued to look and found my vehicle in New Jersey. They continued to go the extra mile by negotiating an excellent deal. More

Great experience We have purchased 3 vehicles from Hoffman Ford and we highly recommend them. They do not push you into purchasing anything. They will be our go to for We have purchased 3 vehicles from Hoffman Ford and we highly recommend them. They do not push you into purchasing anything. They will be our go to for every vehicle we need. More

number 137501 i learned that I had to travel 700 miles to South Carolina. my 2002 Ford T-Bird was in need of immediate service, I phoned the dealership and spoke wi i learned that I had to travel 700 miles to South Carolina. my 2002 Ford T-Bird was in need of immediate service, I phoned the dealership and spoke with KayLynn who calmed me down and said that they would get me in immediately and get my car taken care of for the trip. I am very grateful for the "above and beyond" call of duty by KayLynn and the entire Hoffman Ford staff for coming to my rescue. Sincerely, Jeff Baron More

Wonderful Service! This is my second time leasing a car from Hoffman Ford. They are very courteous & make you feel you are their most important client. From service to This is my second time leasing a car from Hoffman Ford. They are very courteous & make you feel you are their most important client. From service to sales you can't beat their hospitality & kindness. Brandon Parker is wonderful and I would send anybody to Hoffman Ford, Harrisburg! More

Very happy with the service at Hoffman Ford. George was very helpful with getting my car in for service on short notice. I highly recommend recommend Hoffman Ford, they have great people working there that very helpful with getting my car in for service on short notice. I highly recommend recommend Hoffman Ford, they have great people working there that make you feel important. More

I really like bringing my vehicle into Hoffman Ford. Sheldon in the Service Department works really hard at making sure his customers are happy and satisfied with their visit. I would recommend Sheldon Sheldon in the Service Department works really hard at making sure his customers are happy and satisfied with their visit. I would recommend Sheldon and the Hoffman Ford Service Department to everyone. I have already told 2 friends who have started taking their vehicles to Hoffman. Keep up the great work Hoffman! More

It was time to replace my wife's Highlander. I'm quite analytical, so I gathered data regarding all manufacturers' small crossover suvs. I then visited each showroom and test drove each model and made no analytical, so I gathered data regarding all manufacturers' small crossover suvs. I then visited each showroom and test drove each model and made notes. Three suvs stood out; the Honda CRX, the Hyundai Sante Fe, and the Ford Escape. These three were all new models, except the honda which came out as a 2012 model. I took my wife to the three dealers and had here give each a test drive. She eliminated the Sante Fe because of a rough ride. The Honda, although a newly designed model, was slightly less expensive, but the feayure list was somewhat limited. She chose the Escape which is feature laden and has a comfortable drive. The dealer allowed us to drive the demo for over 4 hours. I reset the "cumulative MPG" feature and drove 2 hours on highways and two hours in city traffic. The Escape is rated at 22 MPG City and 31 MPG highway with a projected 25 MPG average. Our excursion produced a 25.8 MPH! It has 3 years of Serius playing on an upgraded Sony sound system. It has "blind spot warning" and auto parallel park. I can make a phone call or take one without taking my hands off the wheel using voice commands. It has 8 airbags including driver knee bag. I subscribe to consumerreports.org, proceeded to build the vehicle we were to order and the site produced a price which would be fair to the dealer and me. I presented the number to the dealer and they accepted. In addition, there was a $750 dollar rebate, so I actually paid less than I had planned to. I drive a 2010 Lincoln MKS and have used Hoffman's service department and am thoroughly pleased with that side of the business. Brandon Parker, my salesman was very very patient throughout the three months it took me to purchase the Escape. Hoffman offers a evening class where technicians explain the features of their vehicles. This really appealed to my wife who is somewhat technically challenged. Overall, Hoffman earned my business and I look forward to a continued relationship. More

Avoid this dealer! My experience is with preowned sales only, so I can only speak for that. Prices are %30 above bluebook and if your lucky you can talk them down to %20 above - but beware of what they te only, so I can only speak for that. Prices are %30 above bluebook and if your lucky you can talk them down to %20 above - but beware of what they tell you, because the price may suddenly change at the end. The only thing worse than the prices is the customer services. The way they treated my family was dispicable. There are plenty of places to buy a car in the Harrisburg area; no need to ever go here. More