Hollywood Chrysler Jeep

Slow service, no communication, terrible experience. I wouldn’t recommend anyone getting their car serviced here I wouldn’t recommend anyone getting their car serviced here More

It was very hard to reach a service adviser by phone I think they don't have enough service advisor on duty think they don't have enough service advisor on duty More

Everything was great your service professionals do what they say they are going to as well as being very courteous i highly recommended Hollywood Chrysler they say they are going to as well as being very courteous i highly recommended Hollywood Chrysler More

Mechanic didn't properly do an oil change on my vehicle, almost left the dealership without any oil, thank god a different mechanic noticed and finished the oil change. almost left the dealership without any oil, thank god a different mechanic noticed and finished the oil change. More

I left with my jeep that had been serviced, supposedly had a multi point inspection while there. As I left the dealership turning the corner the check engine light came on that was not on when I arrived. had a multi point inspection while there. As I left the dealership turning the corner the check engine light came on that was not on when I arrived. I immediately turned around once the vehicle started running very rough , so I went back immediately, I was told it was oil leaking issue and that the vehicle senses when oil is low or leaking and told nothing could be done but a $2,200 fix and that the fluids had been checked and to take my vehicle so I left . The vehicle almost stopped running so I returned once again immediately I then insisted I would leave it for an oil change because I suspected no multi inspection was done and oil probably severely not topped off or at least told it needed to be topped off if it had been actually checked. The oil change and refill apparently fixed the issue , I have been driving daily for three weeks, several hundred miles , no light issue or running rough , If I had believed I should just take my vehicle and drive it and nothing could be done about the light I would have most likely blown the engine. I purchased the vehicle new there and have always had it serviced there , and had planned on another Jeep there . The service department trying to rush me off and take my vehicle after they said it was VERY concerning and dangerous. The tech didn’t even have the kindness or responsibility to even come out when I brought the vehicle back the first time although George asked . I spent over $6,000 on service for the vehicle that did need to be done that day. It was legit in fact time for the other issues I’m not questioning that but rushing me off without hearing my issue was not right . They did resolve my other issues I came in with . In general always had good service results there over the last 13-14 years but definitely not this time . More

Below a zero ! ! How do you sale a vehicle and then call and ask for $7000 more !! On top of that they started $7000 above the asking price !!! Nothing but liars and ! How do you sale a vehicle and then call and ask for $7000 more !! On top of that they started $7000 above the asking price !!! Nothing but liars and thieves !! 13yr of doing business with them and this is how they treated me !! Make sure you read everything !! More

I arrived at 10 after eight after she checked me in and did the paperwork for my oil change and tire rotation she told me it would be about an hour or so. I went to wait in the waiting room spoke with some did the paperwork for my oil change and tire rotation she told me it would be about an hour or so. I went to wait in the waiting room spoke with some customers made some calls after about an hour and a half I decided to come and see if my car was ready when I went back to exact same spot I parked it. Nothing had been done. I asked is my car ready she said yes I said nothing's been done on it. 00 no it's not ready. You just got here. I said no I've been here over an hour and a half. I said please give me my keys. I'm leaving now get the picture. I have been bringing my car there for years and the car previous to this. I was never treated so poorly anywhere. I have a very bad taste in my mouth right now for Hollywood Chrysler to say the least. More