Hollywood Chrysler Jeep - Service Center

I had a 10 am scheduled appointment. My car was out of the shop at 4 pm. They tried to up sell so much unnecessary stuff. This place is getting ridiculously expensive. Very scary My car was out of the shop at 4 pm. They tried to up sell so much unnecessary stuff. This place is getting ridiculously expensive. Very scary More

This is the second Jeep that I purchased from Joey Acardi, I have a 2023 Jeep grand Cherokee there’s so many things wrong with this jeep! The computer in this jeep constantly is sending messages airba Acardi, I have a 2023 Jeep grand Cherokee there’s so many things wrong with this jeep! The computer in this jeep constantly is sending messages airbags not working contact your dealership and several other ones! Seven times this has happened and I push the accelerator and it stops working. I have to pop it into neutral! Couple of weeks ago I made an appointment I got there at 9:30 10 o’clock my favorite service guy wasn’t there Rick he takes such good care of me. That’s why I’ve always come back to Joey Acardi for service. My jeep doesn’t even have 12,000 miles on it When I went for my appointment. I was told that I had to come back. I’m living up in Davie. I drove all the way there and they told me that I had to come back I work.! I have the full package. My car is still under warranty plus my additional coverage that I purchased when I bought the 2023 Jeep grand Cherokee! I heard from another customer that they work on commission now this is a warranty job and I thought that I was gonna get service! If Rick was there, I would’ve been taken care of because he always goes the extra miles for all the customers he has! I’m going to go to another Jeep dealership here in Hollywood, why would you put them on commission instead of hourly? I’m sure they don’t get paid for warranty work or commission it’s unfair to the customers I’m angry and disappointed. More

All went well, and Mr Douze was very helpful and informative keeping me updated on what was happening with my car informative keeping me updated on what was happening with my car More

Nice dealer environment, professional service and friendly service personnel. I am glad that I chose Hollywood Chrysler and Jeep when I bought both of my vehicles friendly service personnel. I am glad that I chose Hollywood Chrysler and Jeep when I bought both of my vehicles More

Caylie is one of your best. A Very very informative young lady! Please keep her! A Very very informative young lady! Please keep her! More

Cayle was awesome I have been a customer for many years and have dealt with many different advisors but Cayle is the GOAT thank you Cayle till next time and have dealt with many different advisors but Cayle is the GOAT thank you Cayle till next time More

I went in for a computer diagnosis which took them a week and a half just for them to tell me not even the real problem with my car. and a half just for them to tell me not even the real problem with my car. More

Great service call. Stacy took good care of my Jeep Wrangler Sahara 2023 They replaced Steering Damper and Door weather strip moldings Factory warranty paid for the Stacy took good care of my Jeep Wrangler Sahara 2023 They replaced Steering Damper and Door weather strip moldings Factory warranty paid for the repairs More

They’ve been prompt about service and staying in touch with me through various services. Just wish they would include complementary car washes when the vehicle is in for service. with me through various services. Just wish they would include complementary car washes when the vehicle is in for service. More