Hollywood Chrysler Jeep - Service Center

Attentive staffing that assisted me with any questions I had, worked well to keeps cars in and out on a busy Friday morning had, worked well to keeps cars in and out on a busy Friday morning More

Obviously not happy with her job. Short with me as a customer and very nasty to the crew. Short with me as a customer and very nasty to the crew. More

Stacy was the best service advisor I had at this dealership since I purchased my car. Her communication skills and meeting commitment was a new experience for me. She should be a supervisor and te dealership since I purchased my car. Her communication skills and meeting commitment was a new experience for me. She should be a supervisor and teach others how professional communication is done. I hope that her attitude and efforts are rewarded and recognized. Every car has issues, that said the dealership service department always treated me with the highest regards care and have always gone above and beyond to assure that I had a comfortable loaner. Thank you’ll. More

Neyma does a great job, follows up with us at every turn. All our cars got to her. All our cars got to her. More

I was disappointed on how long they took to let me know the result of my diagnosis. It took 2 weeks but I think it would've been longer cause I just went in in my own to get the update. the result of my diagnosis. It took 2 weeks but I think it would've been longer cause I just went in in my own to get the update. More

With in 3 days of having the car the battery was dead and had to pay for the car to be towed to the dealership. When my wife asked about if there would be any form of compensation for the towing the manager had to pay for the car to be towed to the dealership. When my wife asked about if there would be any form of compensation for the towing the manager gave her a rude look. Overall very unpleasant experience will not be going back. More

I’ve been buying jeeps from Hollywood Chrysler Jeep since 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. I was charged a $307 estimate fee. I did get a discount of $40 but I don’t think I should’ve been charged at all. Not a way to treat a loyal customer. Also use you for my oil changes and tire rotation, through the life of all my jeeps. More

Much better this time Much better this time, I think it was due to the fact that I put a bad review on them was due to the fact that I put a bad review on them More

Douze provided great customer service and support. The service was also good and timely. Solid. The service was also good and timely. Solid. More

Horrible customer service, do not expect a call back if they tell you that they will.. you have to keep calling over and over.. they always make you feel like you are bothering them. they tell you that they will.. you have to keep calling over and over.. they always make you feel like you are bothering them. More