Hollywood Chrysler Jeep - Service Center

The cashier was very helpful with using my dealer account points. No one else had done that before and I have been using them since 2020 so I had points expire and didn’t even know that I had points to use points. No one else had done that before and I have been using them since 2020 so I had points expire and didn’t even know that I had points to use. More

Not very good customer service. Takes a long time to return calls. A lot of calls to dealership main line and no one picks up in service dept. I felt not important and not on the to Takes a long time to return calls. A lot of calls to dealership main line and no one picks up in service dept. I felt not important and not on the top of the list. Spent 65k and then get slow service repair. 4 weeks without vehicle and should have been 2 weeks max. Last 2 weeks replacing items that didn't need replacing. Expected GM to come out and say something when I picked up the vehicle to apologize for taking a long time but no didn't get that. Not recommending to anyone and will be leaving reviews on different platforms More

I hope someone can call me back soon with a solution, jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. More

Could not get service on the phone. Took ar in then technician could not work on it for a week. Took an hour to find keys when returned to get car instead of leaving it. Took ar in then technician could not work on it for a week. Took an hour to find keys when returned to get car instead of leaving it. More

Ms. Salazar was very professional and attentive. She constantly checked to make sure her customers were ok while the vehicles were being serviced. She was knowledgeable about the services that needed to constantly checked to make sure her customers were ok while the vehicles were being serviced. She was knowledgeable about the services that needed to be performed and brought to my attention services that needed to be done. She gave great customer service and was a consummate professional. Didn’t have to wait all day for the completion of the service. More

Service was great and people was nice and friendly. See next time in three months for a new service See next time in three months for a new service More

Great experience great workers that carry and love a job will come back again great dealership, Hollywood Jeep Chrysler will come back again great dealership, Hollywood Jeep Chrysler More

I received excellent service. Mr Bernalson and his assistant were very friendly and helpful. Answered all of my questions and concerns. Mr Bernalson and his assistant were very friendly and helpful. Answered all of my questions and concerns. More