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Hollywood Kia

Hollywood, FL

4.5
5,079 Reviews

6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,079 reviews

October 04, 2023

One of the best dealerships I have been to in south Florida. I highly recommend . More

by 87ABEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Kermitt Graham, Carlton Hargrove, Achille Gerve, Jessica Charles, Albert Alfonso, Alain Ruiz, Jack Coker, Leonardo Gutierrez, Douglas Cordoba
Oct 05, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

October 03, 2023

Irresponsible to customer put me in a Lyft ride (bad experience) & road rage in parking lot More

by Nuce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Sheila Ocasio
Oct 05, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. wecare@hollywoodkia.com

October 03, 2023

Michael was exceptional - set the expectations right from the start as to how long things would take and it seemed like he was really going to help me get my check engine issue taken care of asap. Michael More

by Shmuel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Oct 03, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 03, 2023

Service was great and done on time performed inspection and repaired nail found in right rear tire More

by EDDIEARENCIBIA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Oct 03, 2023 -

EDDIEARENCIBIA59 responded

Service was exceptional michael is very professional much appreciate great service

Oct 03, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 03, 2023

Service was excellent! !! My advisor Trevin was outstanding with making sure everything was taken care of on time!! More

by JEFFERYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Oct 04, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 03, 2023

The job was not completed in spite of my having asked several times if the work on my door locks, damaged by attempted robbery of car over a year ago, had been taken care of. I was told that they had per More

by ALONSOLEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Valera
Oct 05, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

October 02, 2023

Mike went above and beyond to make sure my service experience was great. He stayed in touch throughout the entire process. More

by JENNIFERMPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Oct 03, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

October 01, 2023

Kermitt was very helpful and patient with me he helped me decided on which vehicle was right. Thank you much Kermit’s!!! I love m’y new vehicle. More

by NATASHAJEAN81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham, Alain Ruiz
Oct 02, 2023 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Kermitt, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

October 01, 2023

They told me 4 hours for the work, I had to call them before closing time to see if they finished More

by ELSIECOUSTARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
Oct 02, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Elsie, feel free to contact us at your convenience. wecare@hollywoodkia.com

October 01, 2023

Great customer service, will definitely recommend Hollywood KIA to anyone looking for a new vehicle. More

by MALEAHBOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Oct 02, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

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