Back

Hollywood Kia

Hollywood, FL

4.5
5,061 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
Contact Dealership

6011 Pembroke Rd

Hollywood, FL

33023

Directions

By Type

Showing 5,061 reviews

October 01, 2023

Waiting room and bathroom very Clean, appointments on time. adviser very efficient and helpful. waiting room feeling like home . More

by MARLENECORDOVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Oct 02, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

October 01, 2023

Great customer service, will definitely recommend Hollywood KIA to anyone looking for a new vehicle. More

by MALEAHBOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

October 01, 2023

Chris Lopez, great customer service, great personality, always takes the time to go over anything, overall fast service. More

by CMARTIN1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Hollywood Kia. wecare@hollywoodkia.com

October 01, 2023

Kermitt was very helpful and patient with me he helped me decided on which vehicle was right. Thank you much Kermit’s!!! I love m’y new vehicle. More

by NATASHAJEAN81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Kermitt, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

September 30, 2023

Chris (first desk, “not sure if Lopez was his last name from Minnesota”was GREAT, I was truly surprised by the service indeed. Even was offered an Uber both ways which was the cherry on top. I wouldn’t hes More

by ED VAN DER NAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you, Ed! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

September 30, 2023

Henry helped me out very helpful great patient service. It’s my first car so I had a lot of questions, answered everything More

by Roya zeavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you, Roya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

September 30, 2023

I would recommend this dealer ship to everyone who are looking for a car yes. More

by LOOMEY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

September 30, 2023

Very poor communication with me, no clear answers to my questions, 5 calls to service rep without responses, a call to the service manager went unanswered, no clear time frame for repairs, no advance notic More

by CRAIG200
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

September 30, 2023

They told me 4 hours for the work, I had to call them before closing time to see if they finished More

by ELSIECOUSTARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Elsie, feel free to contact us at your convenience. wecare@hollywoodkia.com

September 29, 2023

Received help. Good service and delivery was fast. Appreciate their help with all the required paperwork. More

by GPAZMINO28
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Hollywood Kia responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! wecare@hollywoodkia.com

...
38
...