Hollywood Kia | Page 78

Excellent service support staff. Kudos to Melanie Caffi. Pleasant and professional. Great interaction with her. Was in and out in approximately one hour as she predicted. Thanks Kudos to Melanie Caffi. Pleasant and professional. Great interaction with her. Was in and out in approximately one hour as she predicted. Thanks Melanie great job. More

I am very happy with the way you have handled my request for special attention to my car. Thank you for your service for special attention to my car. Thank you for your service More

The service was great everything went smooth I liked the video showing everything wrong with the car. video showing everything wrong with the car. More

Unfair deal, hidden expenses, the manager did not show up, not requested warranties for 5k up, not requested warranties for 5k More

I was the victim of another bad service from Hollywood Kia, I made an appointment for an oil change and they told me that the Kia Carnival also has a call record and that the computer needed to be updated Kia, I made an appointment for an oil change and they told me that the Kia Carnival also has a call record and that the computer needed to be updated. When I picked up the Kia after driving approximately 8 miles, the engine overheating alarm activated with a big noise. I immediately parked on the side of the road and checked the engine. The water reserve tank was about to explode from the pressure of the hot water. I checked to see if it had oil and everything was fine, but when I checked, the electric fan was not working. I called Kia and they told me to call a tow truck. Luckily I was a mile from the shop, I waited for it to cool down a bit so when I arrived, the manager showed up with a mechanic and I explained what had happened and when they removed the plastic that is above the fan connections they realized that they were disconnected, I told them the risks of this overheating that the block gasket could break and the water could mix with the oil, everything ended with apologies and if there was a problem to notify them. What does an oil change have to do with the fan disconnection, when I told them they made up a story to convince me and they don't know that in Cuba it's a mechanic first and a driver second. Terrible, super bad service. Regards Customer Ariel More

Good service people help me a lot professional team I like Kia will continue work with them like Kia will continue work with them More

IA “NEW ADVISOR” for me but was delighted with the service I received fr Mr Yit. Awesome with the “Uber service” you provided… thanks! service I received fr Mr Yit. Awesome with the “Uber service” you provided… thanks! More

Great service! I’ve bee coming to Hollywood Kia since i got my new car and i have 0 complaints! I’ve bee coming to Hollywood Kia since i got my new car and i have 0 complaints! More

I have been a Hollywood Kia client for a while and returning after 5 years away. Had a great experience on my new purchase. returning after 5 years away. Had a great experience on my new purchase. More

Wonderful experience, my service advisor Brandon Forrest fully explained all services performed on my car, the auto tech video was awesome fully explained all services performed on my car, the auto tech video was awesome More