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Hollywood Kia - Service Center

Hollywood, FL

4.0
3,104 Reviews
Call Service Center (954) 758-4300

3,104 Reviews of Hollywood Kia - Service Center

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September 07, 2025

Very nice people but service takes to long with appointments. After appointments take 3 weeks to be schedule. More

by SONIAGONZALEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVEN RUTH. He went the extra mile for me.
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Sep 08, 2025 -

Hollywood Kia responded

Thank you for your review, Sonia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 06, 2025

Richard lis the best , Kia Service excellent and speedy work , Happy to choose this brand More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Guillama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!

September 03, 2025

Excellent customer service Staff was very helpful and met all the needs for vehicle service More

by derekmontgomery1967
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 03, 2025 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come!

September 03, 2025

Jason in the service department was very good at communication with me and getting me in and out quickly. More

by dcarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
Report | Print
Sep 03, 2025 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

September 03, 2025

The certified vehicle inspection was falsified. The infotainment system didn't work upon delivery, not possible to pass inspection with infotainment system not working. It was replaced but had to l More

by RICHARDBREA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Hollywood Kia responded

Thank you for bringing this to our attention, Richard, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 03, 2025

Had service appt for 10 am oil change and car wasn’t ready until 4 hours later. Very long wait time, rude and unprofessional customer service. More

by MAX4DONNIE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Ruth
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Sep 06, 2025 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 02, 2025

Love Hollywood Kia, 5 stars,service. Why go anywhere else when there’s nothing like a Kia. More

by TKEARN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2025

I had a great experience. Brandon, Steve and Mike went out of their way to make sure I got everything I needed taken care of. Highly recommend and I will definitely be coming More

by melgar.matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Steve, Mike
Report | Print
Sep 01, 2025 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!

September 01, 2025

The agent was amazing, Stephen but unfortunately I have to bring the car twice in two weeks for wrong service and the second time he requested car rental for me and the person in charge to process make me More

by maecaicedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Sep 01, 2025 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 01, 2025

Me.Ramires have a excellent customer service, was a pending for all details, pay attention and his have special attention in resolving any situation, thank you More

by Lexissmarticorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Hollywood Kia responded

Lexis, Thank you for the kind words for our service department! We look forward to sharing your compliments with Yitzhakc and our team. Please don't hesitate to let us know if we can be of further assistance.

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