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Holm Buick GMC

Salina, KS

4.8
1,271 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,271 reviews

December 28, 2024

Easy access and quick and friendly service! That's it. Easy access and good service. More

by richardstrange98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your concise and positive feedback! We're pleased to hear you found our location easily accessible and appreciated our quick and friendly service. Providing convenient and efficient service is a priority for us at Holm Automotive Center, reflecting our commitment to Customer Care and Industriousness. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Salina

December 27, 2024

Ethan always does well with any service needed! He is very professional and his support is awesome! More

by Barb Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Holm Buick GMC responded

Greetings Barb! Thank you for your wonderful feedback about Ethan! We're delighted to hear that he consistently provides excellent service and support. At Holm Automotive Center, we value professional growth and encourage our team members to excel in their roles. It sounds like Ethan truly embodies these values, and we appreciate your recognition of his hard work and dedication. We will be sure to share your compliments with him. Sincerely, the Holm Automotive Team of Salina

December 26, 2024

They care about their customers. All personnel are kind and courteous. I appreciate them very much. More

by PEGGY.COLDICOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Holm Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recognizing our team's dedication to customer care. At Holm Automotive Center, we believe in building meaningful relationships with our customers, and that starts with treating everyone with kindness and courtesy. This aligns with our core values of Customer Care and Concern for Others. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

December 26, 2024

Great dealership, quick, quality service, didn’t try to sell unneeded stuff either or change price More

by motoman34b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you had a great experience at our dealership and appreciated our quick, quality service. At Holm Automotive Center, we prioritize transparency and honesty in all our interactions. We believe in providing value and quality without pressurin g our customers to purchase unnecessary services or changing agreed-upon prices. This reflects our commitment to trustworthiness and fairness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

December 25, 2024

My Buick developed a horrible squeak whenever the breaks are applied. No matter the time or day they just squeak. And when I say squeak I mean give off a loud obnoxious sound that turn heads. So embarrassin More

by JWatkins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Duncan
Dec 30, 2024 -

Holm Buick GMC responded

We appreciate you bringing this to our attention and for recognizing Lucas's efforts to resolve the issue with your Buick's brakes. We understand how frustrating and embarrassing a persistent noise like that can be. At Holm Automotive Center, we stand behind the quality of our service and are committed to making things right for our customers. This situation highlights our core values of Customer Care and Determination. We appreciate your continued trust in our service department and are confident that Lucas will find a satisfactory solution for you. Sincerely, the Holm Automotive Team of Salina

December 25, 2024

This is a very good dealership. Their very good customer service. I would recommend them to everyone More

by kparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Patrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Neville
Dec 30, 2024 -

Holm Buick GMC responded

Thank you so much for your recommendation! We appreciate you recognizing our commitment to providing excellent customer service. At Holm Automotive Center, we strive to create meaningful relationships with our customers based on trust, fairness, value, and quality, as reflected in our mission statement. We're thrilled to hear that you've had a positive experience and would recommend us to others. Sincerely, the Holm Automotive Team of Salina

December 24, 2024

Military friendly, easy to book appointments, and staff is friendly. They take the time to explain the work that has been done. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your valuable feedback! We're honored to serve our military members and are pleased to hear you found our dealership military-friendly. We also strive to make booking appointments easy and convenient, and we're glad that process was smooth for you. Our team is dedicated to providing friendly service and taking the time to explain the work performed on your vehicle. This reflects our commitment to Customer Care and Concern for Others. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

December 24, 2024

Took a couple tries to get it fixed - received a defective radio but it was quickly replaced. More

by ellie.kearns3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your feedback. We appreciate your patience as we worked to resolve the issue with your radio. We regret that you initially received a defective unit, but we're glad we were able to quickly replace it for you. At Holm Automotive Center, we strive for excellence in everything we do, and sometimes that involves overcoming unexpected challenges. Our commitment to determination means we don't give up until we've provided a satisfactory solution for our customers. We appreciate your understanding. Sincerely, the Holm Automotive Team of Salina

December 24, 2024

Very customer oriented and knowledgeable. Completed the service work as estimated. Keep in contact with findings as they went thru the process. More

by lishawolf79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you found our team customer-oriented and knowledgeable. At Holm Automotive Center, we prioritize clear communication and transparency throughout the service process. Keeping our customers informed of our findings and completing work as estimated is a key part of our commitment to customer care and trustworthiness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

December 23, 2024

Always there to reach out and help. With each oil change I would like to see that your vehicle could be vacuumed out and windows cleaned.. This was always a service that we gave our cu More

by Dan
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bettles
Dec 30, 2024 -

Holm Buick GMC responded

Thank you for your feedback and suggestion. We appreciate you recognizing our team's dedication to reaching out and helping our customers. We also value your insight regarding the extra touches like vacuuming and window cleaning, which you offered at your co-op service station. We understand the positive impact such services can have on customer experience. While we currently focus on providing efficient and quality automotive service, we appreciate you sharing your perspective and will certainly take your suggestion into consideration as we continually evaluate ways to enhance our customer experience. This aligns with our core value of Professional Growth as we are always looking for ways to improve. Sincerely, the Holm Automotive Team of Salina

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