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Holm Buick GMC

Salina, KS

4.8
1,282 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,282 reviews

October 11, 2024

You soon learn to expect awesome service at Holmes and they exceed expectations each and every time! More

by Weezy’s Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for such a fantastic review! It's exciting for us to hear we constantly meet or exceed your expectations. We will be sure to pass this information on to our service technicians to acknowledge their hard work. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina

October 10, 2024

They are the best in the business. Very easy to work with! Get you in in a very timely manner! More

by KIMBERHILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease, Lance Gentry, Owen Krueger
Oct 24, 2024 -

Holm Buick GMC responded

We're thrilled to hear that you had a positive experience with our service department. Your kind words are a testament to the hard work and dedication of our team. We strive to provide exceptional customer service and go the extra mile for our customers. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 10, 2024

Holm auto was very accommodating. Went right to work on our truck. Completed scheduled maintenance and recall work in a timely manner. Allowed us to test drive a fully loaded new Silv More

by Tom and Sarah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe Grullon
Oct 13, 2024 -

Holm Buick GMC responded

Dear Tom & Sarah, We're delighted to hear that your recent service visit at Holm Buick GMC was a positive experience. Our team strives to provide exceptional service in a timely manner, and we're glad that we were able to meet your expectations. We appreciate you taking the time to share your feedback. Your satisfaction is our top priority, and we'll continue to work hard to ensure that every customer visit is a memorable one. Thank you again for choosing Holm! Sincerely, The Holm Automotive Team of Salina

October 09, 2024

Polite, knowledgeable, informing, great service. Makes you feel welcome. Honest . I would recommend them to my friends. More

by ma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Neville, Owen Krueger
Oct 13, 2024 -

Holm Buick GMC responded

We're thrilled to hear that your recent experience at Holm Buick GMC was a positive one. Our team strives to provide knowledgeable and friendly service to all of our customers. We're glad that you felt welcomed and appreciated our honesty throughout the sales process. Your satisfaction is our top priority, and we'll continue to work hard to ensure that every customer feels valued and appreciated. We appreciate your recommendation to your friends. We're committed to providing exceptional service to every customer, and we hope to have the opportunity to serve you again in the future. Sincerely, The Holm Automotive Team of Salina

October 06, 2024

We received excellent service. We stopped in hoping to get our car in that day. They were able to fix the problem and we were on our way within an hour. More

by WEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that you were able to get your car fixed quickly and efficiently. Our team is dedicated to providing top-notch service and exceeding our customers' expectations. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

October 05, 2024

I brought my car in for service on my air conditioning. After evaluation, I was informed that the rear air conditioning unit had a hole in it and would need to be replaced at significant cost. I elected no More

by WRALSOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Gentry
Oct 17, 2024 -

Holm Buick GMC responded

Thank you for allowing our Service Manager to explain the diagnosis of your AC and our obligation to repair all leaks before administering refrigerant. We appreciate your time and understanding of the matter and why it is important for both environmental and regulatory causes that we thoroughly diagnose and document air conditioning related repairs. We look forward to seeing you on your next visit! Sincerely, the Holm Buick GMC team of Salina.

October 04, 2024

They were courteous, fast and thorough. I have confidence in their work and will continue to have my vehicle serviced here. More

by unruhwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

Thank you, Wanda, for your wonderful feedback! We're glad to hear that our team was courteous, fast, and thorough during your visit. Your confidence in our service means a lot to us, and we look forward to continuing to take care of your vehicle needs. Sincerely, The Holm Automotive Team of Salina

October 02, 2024

Everything was done well, however I wish the car was ready to go when I arrived. I had called before the 3 hours drive to the dealer so that 60 day tag would be ready so my family wouldn't need to wait More

by fenikkusu1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bettles, Ryan Nease
Oct 06, 2024 -

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that you were pleased with our service overall. We strive to meet our commitments, and we apologize for the delay with your 60-day tag. We appreciate your determination to ensure everything was in order for your visit. Your input helps us improve and better serve our customers in the future. We hope to provide you with a smoother experience next time. Sincerely, the Holm Automotive Team of Salina

September 30, 2024

First oil change and multi point inspection on our new Buick. Went very smoothly and in a timely manner. More

by Don Westphal
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Holm Buick GMC responded

Dear Don Westphal, We're glad to hear that your first oil change and multi-point inspection on your new Buick went smoothly and in a timely manner. Our team is dedicated to providing efficient and high-quality service. We appreciate you allowing us to perform your scheduled maintenance to keep your Buick running in smoothly. Thank you for your business! Sincerely, the Holm Automotive Team of Salina

September 29, 2024

Car was not put back together, battery was out in the floorboard and charger was left in the car. Had to return to give back the Holm charger and have the mechanic put the floor board back correctly in t More

by PAULAUSTIN
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Holm Buick GMC responded

We genuinely appreciate your feedback and are truly sorry to hear about your recent experience. This does not align with our commitment to quality and customer care, and we understand how disappointing it must have been to encounter these issues after six years of loyalty. Your concerns about the assembly of your vehicle and the pricing are valid, and we will be addressing them with our team to ensure we uphold our standards. Thank you for bringing this to our attention; your input is crucial for our continuous improvement. We hope to make things right for you in the future. Sincerely, The Holm Automotive Team of Salina

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