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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,281 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,281 reviews

January 29, 2024

Super quick and easy! And the best run down of all you need to know! More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaidin Venables
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you for the great review of our store and Kaidin. Kindly note, you also receive up to 4 complimentary oil changes during your first two years of ownership. Contact your sales rep and get your first on scheduled today! . Safe Travels - Sincerely, the Holm Automotive Team of Salina.

January 26, 2024

I work there part time and with a lot of nice people, so I give them some business More

by DYNODELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you for your review Dell. Please let Lucas know what he can do to earn those other stars! Sincerely, the Holm Automotive Team of Salina.

January 25, 2024

Always friendly, fast, and fair. They never pressure you for to get things that aren’t necessary. More

by ggperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holm Buick GMC responded

Sounds like you had a fantastic experience at Holm Automotive! We appreciate you highlighting our core values of being friendly, fast, and fair. That's exactly what we strive for at our dealership. It's great to hear that Lucas Luchsinger and Derek Duncan provided you with a pressure-free environment and helped you with your needs effectively. We'll be sure to share your kind words with them! Thank you for choosing Holm Automotive. We look forward to seeing you again soon! Sincerely, The Holm Automotive Team of Salina

January 25, 2024

Great Jamie was awesome she was professional and explained things thoroughly she showed different styles of vehicles More

by JODEAN67439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you for your wonderful review of your experience at Holm Automotive Center! It's fantastic to know that Jamie was professional, took the time to explain things thoroughly, and even showcased different vehicle styles to match your needs. At Holm Automotive, we believe in customer care and ensuring each individual receives personalized attention. We're happy to see Jamie embody this value! Your positive feedback about Jamie's professionalism and dedication will be shared with her and the entire team. We appreciate you recognizing her efforts! Sincerely, the Holm Automotive Team of Salina

January 25, 2024

We had an idea going in of what we were looking for. With one phone call, Holm was able to bring in two vehicles for us to look at. We picked one of those vehicles and proceeded with a pleasant and effi More

by P Stockham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin, Mason Bettles
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you for leaving such a positive review of your experience at Holm Automotive Center! We truly appreciate your kind words about our team, especially Lucas Luchsinger and Derek Duncan. Hearing that you find our staff consistently friendly, fast, and fair is incredibly rewarding. We strive to create a welcoming and trustworthy environment where customers feel comfortable and informed throughout their automotive journey. It's fantastic to know Lucas and Derek exemplify this commitment to customer care and fairness, two of our core values. Sincerely, the Holm Automotive Team of Salina

January 23, 2024

Great Service, while it was a packed dealership, and several people were also needing to get their vehicle serviced. They were able to get me back on the road in a reasonable time. More

by jessicadethloff57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you for the stellar review! We're thrilled you received great service even with a busy dealership. Our team is determined to keep things efficient, and your feedback on the wait time means a lot. We're glad we got you back on the road quickly! See you again soon Sincerely, the Holm Automotive Team of Salina

January 18, 2024

Everyone was great to work with. Weather was bad, but not anyone’s fault. Thrilled they found exactly what we wanted !! More

by SHERRYGOEMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin. , Ryan Nease
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Feb 06, 2024 -

Holm Buick GMC responded

Thank you so much for your fantastic review! We're thrilled you had a great experience, even with the challenging weather. It's fantastic to hear Nick Schissler and Ryan Nease were able to find the perfect car for you despite the circumstances. We understand bad weather can sometimes put a damper on things, but we're glad our team's dedication and customer care shone through. Their commitment to finding the right vehicle truly aligns with our core values. Sincerely, the Holm Automotive Team of Salina

January 17, 2024

Service department was very courteous. They even scraped all the snow off my car when I picked it up after servicing it, after it had sat outside! Nice touch! More

by Edebeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bettles
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Feb 07, 2024 -

Holm Buick GMC responded

Thank you for the fantastic review! We're delighted to hear you had a courteous experience with our service department, especially the thoughtful touch of having the snow scraped off your car. That's exactly the kind of customer care we strive for at Holm Automotive. We appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Mason Bettles for their efforts. We'll be sure to share your kind words with them! Thank you again for choosing Holm Automotive for your service needs. We look forward to welcoming you back soon! Sincerely, The Holm Automotive Team of Salina

January 17, 2024

I had a very pleasant experience and I am very happy with all that Holm has done,they have been great, going above and beyond. More

by DAVEKEMMERLY2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bettles, Ryan Nease
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Feb 07, 2024 -

Holm Buick GMC responded

We're so glad to hear you had a pleasant experience and are happy with your Holm purchase! It truly means a lot to us that you feel Mason Bettles and Ryan Nease went above and beyond to provide excellent service. We strive to deliver a positive experience for every customer, and their commitment to customer care exemplifies that well. Sincerely, the Holm Automotive Team of Salina

January 16, 2024

Went in to get complimentary oil change (vehicle purchased in feb of 22) specifically asked on the phone to make sure it was covered. Got oil change completed and was surprised with a $84 bill, info More

by TRACECLARK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Holm Buick GMC responded

Our sincerest apologies for the misinformation and poor communication on your service work. Having taken the time to call ahead and confirm is a blessing we not often afforded and it's embarrassing that we dropped the ball completely even with that opportunity to communicate in advance. We never want a customer to be put in this position and again apologize. Lucas Luchsinger our Service Manager at this facility will be reaching out to correct the situation. Thank you! Sincerely, Holm Automotive Team of Salina

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